Printer Technician

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Website Mobrin Color Drop

To provide Zambia with the next technology solutions

Purpose

Our company is a dynamic innovative digital printing company with a growing reputation of providing high quality printers and excellent printing services. We are seeking the services of a qualified and experienced Printer/IT Technician. This position is a highly skilled technician level job where you are expected to perform a wide range of duties. You are responsible for the timely and cost-effective maintenance and repair of printers and other office product equipment and Software including promoting and maintaining a high level customer satisfaction with our services and products.

Requirements

Ability to use office systems or demonstrated capacity to assimilate proficiently.
Mandatory completion of required Printer specialized trainings and exams as may be scheduled.
Maximize equipment up-time through timely response, effective and efficient repair with customer training to ensure high levels of customer satisfaction.
To troubleshoot software, printer hardware and related electronic issues independently.
Extensive knowledge in printing technologies from small desktop machines, Office printing to production printing equipment.
Knowledge of Computer networks and enterprise networking environments.
Extensive general IT knowledge and analytical skills.
Possess excellent customer service and communication skills.
Complete all administrative aspects of the job on time and error-free.
Provide accurate feedback with call close information, parts usage reporting and customer meter/counter readings.
Analyze customer needs, recognize business opportunities, and influence sales volume growth.
Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional.
Must be able to problem solve, conduct written and verbal communication, read and comprehend technical information.
Attend to any other duties as may be assigned.

Qualifications and experience

A minimum of an advanced certificate in Electronics, Office equipment and repair or Technology specific hardware maintenance and repair.
At least 2 years’ experience in a similar position.
Knowledge and experience in Networking will be an added advantage.
Must have a valid driver’s license.

To apply please submit your updated CV with at least three references and a cover letter to [email protected]

Closing date: Friday 24th June 2022.


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