Agency Tellers

  • Full Time
  • Lusaka, Zambia
  • Fixed kwacha / Month
  • Applications have closed


Suppliers of General Stationery, Office Equipment & Consumables

  • Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
  • Identify customer needs.
  • Provide information on new products and services.
  • Direct customers to mobile money principle representatives as needed.
  • Organize an efficient daily collection schedule with clients in the portfolio.
  • Collect clients’ deposits, and transfer the money collected directly into clients’ accounts via the mobile money technical application on the phone.
  • Ensure all cash transactions are done according to company procedures
  • Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfaction
  • Ensuring that the company procedures and laid down rues are followed
  • Ensuring that monthly reports are submitted on the 5th of every month
  • Ensuring that the working place is clean at all times
  • Any other duty assigned by the supervisor.


  • Must have a grade 12 School certificate or equivalent
  • Must have any tertiary qualifications in any field.
  • Have good problem solving and decision-making skills
  • Be computer literate.

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