Website NATKOS DISTRIBUTORS LIMITED
Suppliers of General Stationery, Office Equipment & Consumables
- Maintain positive business relationships with customers to maximize sales
- Supply supervisors with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Ensuring that stock is requested on time and the sales flow is fully packed with all fast moving and customer most wanted items.
- Help set the direction for the sales channels in respect of standards and operating policies
- Responsible for trade marketing, point of sales and brand development in respective sale channels.
- Keep track of stock level and shrinkage.
- Follow up on customer quotations.
- Ensure that all sales books are fully updated and circulated to the Sales Officer.
- Always ensure to confirm stock after each stock taking is done.
- Resolve customer complaints promptly to maintain high satisfaction and positive relationships.
- Continuously improve through feedback by performing cost-benefit and needs analysis of existing/potential customers to meet their needs
- Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Ensuring that the company procedures and laid down rules are followed
- Greet customers warmly and provide assistance as needed
- Educate customers about product features, promotions and loyalty programs to enhance sales
- Ensure smooth and organized management of customer data, sales activities, and follow up schedules.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Restock shelves and display areas as needed to ensure product efficiently.
- Ensure smooth and organized management of customer data, sales activities, and follow – up schedules.
- Maintain detailed and up- to date records of client interactions in the system provided by the organization.
- Ensuring that monthly reports are submitted on the 5th of every month
- Maintain a clean, organized, and visually appealing sales flow
Any other duty assigned by the supervisor.
MINIMUM REQUIREMENTS
- Full Grade 12 Certificate
- Certificate, Diploma In sales and marketing, computer or any relevant certificate – Added Advantage
- Digital Marketing – Added Advantage
- Knowledge and hands on experience in sales & Marketing– Added Advantage
- Must have a Minimum of 1 years’ working experience
All applications should be addressed to the Assistant Director Human Resource and Sent to [email protected] and for those who would like to submit their applications physically, kindly do so at any of our outlets by 18th April2025. Ndola residents are advised to apply.