Operations Assistant

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Neelkanth Fresh Foods Limited

We seek a highly organized and detail-oriented Operations Assistant to join our team. The Operations Assistant will play a crucial role in supporting our company’s day-to-day operations and ensuring smooth and efficient workflow. This position will involve various administrative tasks, coordination with different departments, and assisting the Operations Manager with various projects.

Responsibilities:

Administrative Support:

  • Vendor and document management
  • Assist with data entry and record-keeping.
  • Prepare and distribute correspondence, reports, and other documents.
  • Schedule and coordinate meetings, appointments, and events.
  • Order and manage office supplies and equipment.

Operational Support:

  • Promoting Sales with Marketing team
  • Management and coordination of raw materials and packaging materials
  • Cost management of raw materials and packaging materials
  • Coordinate with different departments to ensure smooth operations.
  • Track and monitor key operational metrics and report any issues to the Operations Manager.
  • Assist with special projects and initiatives as assigned by the Operations Manager.

Communication and Customer Service:

  • Communicate effectively with internal and external stakeholders.
  • Resolve customer inquiries and complaints in a timely and professional manner.

Qualifications:

  • Associate or bachelor’s degree in business administration or a related field is a plus.
  • Grade 12 Certificate
  • 1-2 years of experience in an administrative or operational support role.
  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Ability to multitask and prioritize effectively.
  • Positive attitude and willingness to learn.

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