Compensation and Benefits Officer – Re-advertisement


Pact Overview

Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven, and owned by the communities we serve. Our vision is thriving, resilient and engaged communities leading their own development. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact. To learn more about Pact Zambia, visit:

We are a recognized global leader in creating social impact. Our staff have a range of expertise in areas including capacity development, public health, governance, civil society, climate change adaptation and mitigation, energy, women’s economic empowerment, fragile states, artisanal and small-scale mining communities, monitoring and evaluation, microfinance, and more.

Project Overview

Pact seeks a highly qualified Compensation and Benefits Officer to work on the five-year USAID funded Zambia Integrated Health Activity contract. USAID Zambia Integrated Health is a five-year project that will be led by Pact in partnership with Center for Infectious Disease Research in Zambia, Circles of Hope, Mothers2Mothers, Coper Rose Zambia, Zambia Network of Young People Living with HIV, and a US small business, Viamo. Integrated Health will improve health outcomes of Zambians through equitable access to high-quality health services in the areas of client-centered HIV, Tuberculosis; Maternal; Newborn and Child Health, Family Planning and Reproductive Health.  The project will reduce mortality, morbidity, and HIV transmission for sub-populations in Northwestern, Copperbelt, and Central Provinces. Pact will work closely with the Zambian Ministry of Health to attain the country’s goal of reaching HIV epidemic control (95-95-95) by 2030.

Essential Duties and Responsibilities

  • Assists with Administration of employee insurance programs including life assurance (GLA), workers compensation, and health insurance plans.
  • Administers employee savings plans that may include the organization’s, personal savings plans e.g. (Care coop, Nkwazi, CUSA and any other)
  • Advises and informs employees of changes and developments related to benefits including eligibility, coverage, and provisions.
  • Facilitates accurate and timely delivery of employer contributions and employee payroll deductions to carriers, plan administrators, or other appropriate service providers.
  • Gathers and prepares data and assists in the preparation of reports.
  • Monitors administrators and insurance carriers reports to ensure the organizations compliance with plan requirements.
  • Ensures the organizations and plans compliance with the applicable provisions of ZRA, NAPSA, Nhima.
  • Maintains knowledge of economic conditions.
  • Follow upon Timesheets and ensure that they are correctly filled in and approved.
  • Tracking of leave
  • Ensuring that new staff members are captured in the payroll data sheet.
  • All staff exiting the organization the exit forms and other documents are captured.


  • Maintaining current HR files and databases (Filling) Maintain digital records for staff.
  • Updating and maintaining employee benefits, employment status, and similar records
  • Maintaining records related to pay and gratuity and all employee payments.
  • Performing file audits to ensure that all required employee documentation is collected and maintained.
  • Providing customer service to organization employees
  • Serving as a point of contact with benefits and vendors/administrators

Minimum Requirements & Experience

  • Degree or Diploma in Human Resources, Finance or Any business-related qualification
  • Minimum 5 years’ Experience in Similar role
  • Effective HR administration and people management skills.
  • Full understanding of HR functions and best practices.
  • Excellent written and verbal communication skills.
  • Works well under pressure and meets tight deadlines.
  • Highly computer literate with capability in email, MS Office and related business and communication tools.
  • Fantastic organizational and time management skills.
  • Strong decision-making and problem-solving skills.
  • Meticulous attention to detail.
  • Fantastic organizational and time management skills.
  • Strong decision-making and problem-solving skills.
  • Meticulous attention to detail

Instructions On How To Apply:

If you believe you are the ideal person we are looking for, please submit your application letter and a Curriculum Vitae online via email describing why you are the right candidate for this position detailing your experience and three (3) professional referees from your previous and current place of employment. Please send the application through Email: [email protected] and indicate the position title you are applying for in the subject line. Only the applications sent by email will be reviewed.

The deadline for receiving applications is 28th May 2024.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

Only shortlisted candidates will be contacted.

To apply for this job email your details to

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