Provincial Pharmaceuticals & Supply Chain Coordinator


Pact Overview

Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven, and owned by the communities we serve. Our vision is thriving, resilient and engaged communities leading their own development. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact. To learn more about Pact Zambia, visit:

We are a recognized global leader in creating social impact. Our staff have a range of expertise in areas including capacity development, public health, governance, civil society, climate change adaptation and mitigation, energy, women’s economic empowerment, fragile states, artisanal and small-scale mining communities, monitoring and evaluation, microfinance, and more.

Project Overview

The United States Agency for International Development (USAID) has recently awarded the five-year, US$120 million USAID Zambia Integrated HIV and Health Activity (ZIH) to Pact. The project will be led by Pact in partnership with a consortium of partners that includes the Centre for Infectious Disease Research in Zambia, Circle of Hope, Mothers2Mothers, Copper Rose Zambia, Zambia Network of Young People Living with HIV, and Viamo. USAID Zambia Integrated Health will work closely with the Government of the Republic of Zambia to improve the health outcomes of Zambians through provision of equitable access to high-quality, client-centered HIV, HIV/TB, MNCH, FP and reproductive health services and will reduce mortality, morbidity, and HIV transmission for sub-populations in Northwestern, Copperbelt, and Central provinces.

Job Summary

The Provincial Pharmaceuticals and Supply Chain Coordinator is the lead of the USAID Zambia Integrated Health (ZIH) Project supply chain function at the Provincial level. He/She ensures that the project attains commodity security to support the 95-95-95 HIV objectives and other integrated services. The incumbent shall work closely with other functional leads in the Project, PHOs, DHOs and ZAMMSA to ensure a more collaborative and integrated approach to supply chain management. He/she will drive the agenda for systems strengthening from the provincial to the facility levels.

He/she will provide oversight over the supply chain team in the province for sustainable product availability, accessibility and accountability.

Primary Responsibilities and Duties

  • Provide supply chain leadership to the USAID ZIH Provincial Hub Office
  • Draft and implement provincial supply chain strategy that is in sync with the USAID ZIH national supply chain strategy.
  • Apprise the Senior Advisor, Pharmaceuticals and Supply Chain on all matters related to pharmaceuticals and supply chain.
  • Proactively devise strategies to support any USAID ZIH-driven surges for an uninterrupted supply of commodities during the activities.
  • To identify bottlenecks in the supply chain for ARVs and other commodities and devise strategies to mitigate or eliminate the bottlenecks.
  • Collaborate with all USAID ZIH provincial team leads for a Project-wide supply chain support.
  • Closely collaborate with the Provincial and District Health Offices and ZAMMSA Regional Hubs to ensure steady supply of medicines, laboratory and medical supplies in all SAFE supported facilities.
  • Participate in ARVs and other HIV related pharmaceutical supplies’ forecasting and quantification events.
  • Conduct biweekly stock status analysis to inform the Provincial Hub
  • Manager and Senior Advisor Pharmaceuticals and Supply Chain on the status of the commodity security in the province.
  • Work with the operations team within USAID ZIH to ensure service providers have the necessary clinical and non-clinical supplies.
  • Work with the IT unit to support GRZ to roll out approved electronic information management system in all USAID ZIH-supported pharmacies.
  • Enforce standard operation procedures on the management of pharmaceutical products in all USAID ZIH-supported facilities where ART is being provided.
  • Enforce all MoH policies on stock management and dispensation including the use of all registers, both physical and electronic.
  • Conduct technical support and supervision to the districts with a focus on systems strengthening.
  • Conduct joint quarterly assessment on the utilization and operational status of eLMIS in all supported facilities, document the findings and escalte to eSCMIS for interventions where necessary.
  • Conduct joint destination audits for medicines and medical supplies.
  • Lead pharmaco-vigilance services among ART beneficiaries in all USAID ZIH-supported facilities and communities in order to achieve desired treatment outcomes;
  • Ensure that data between clinics and pharmacies on the use of ARV s and other drugs are synchronized;
  • Plan for buffer stock to take care of shortages in pharmaceutical and laboratory supplies including HIV test kits and selected essential drugs;
  • Ensure that mobile service teams are well stocked and accountability systems are in place.
  • Generate quarterly reports as per USAID reporting requirement.
  • Provide targeted mentorship to any USAID ZIH or MOH staff that are handling any elements of Supply chain.
  • Any other duty assigned by the Provincial Hub Manager and Senior Advisor Pharmaceuticals and Supply Chain.

Desirable Qualifications and Competencies

  • Degree in Pharmacy from a recognized university or its equivalent. a master’s degree in supply chain or equivalent will be an added advantage.
  • Registered with the Health Professions Council of Zambia (HPCZ)
  • At least 5 years’ work experience in the public health sector. Experience in the NGO set up is preferred.
  • Traceable record of providing technical support to the Provincial, District Health and Health Facility levels.
  • Experience working with eLMIS
  • Ability to lead a team, Good monitoring and supervision skills.
  • Traceable experience working in the Public Health Supply Chain Management System
  • Strong analytical skills
  • Traceable experience in stakeholder’s collaboration and engagement
  • Good presentation skills using Microsoft PowerPoint
  • Familiarity with proper handling of private information and protocol regarding client confidentiality
  • Superior verbal and written communication skills
  • Ability to multi-task efficiently and prioritize activities in support of Project goals and deadlines.

Instructions On How To Apply:

If you believe you are the ideal person we are looking for, please submit your application letter and a Curriculum Vitae online via email describing why you are the right candidate for this position detailing your experience and three (3) professional referees from your previous and current place of employment. Please send the application through Email: [email protected] and indicate the position title you are applying for in the subject line. Only the applications sent by email will be reviewed.

The deadline for receiving applications is Monday – 5th February 2024.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

Only shortlisted candidates will be contacted.

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