Pensions Officer – Benefits and Administration

  • Full Time
  • Kitwe, Zambia
  • Applications have closed

Website MUKUBA PENSION TRUST

JOB TITLE: PENSIONS OFFICER – BENEFITS AND ADMINISTRATION

Reporting:

Reporting to the Senior Pensions and Benefits Officer

Duties and Responsibilities:

  1. Calculates pension benefits according to scheme rules upon receipt of pension claim forms from eligible beneficiaries and submits same to supervisor for verification.
  2. Explains benefit calculations and other vital details to beneficiaries to facilitate understanding.
  3. Administers pensioner’s accounts regularly updating them to facilitate payments.
  4. Update members’ pension records by effecting relevant amendments and changes.
  5. Ensures that all documents and correspondence worked on are filed.
  6. Investigates unpaid pensions to establish causes and resolves them.
  7. As and when required, provides information to accounts in relation to pension payments.
  8. Compiles relevant pension reports for submission to supervisor.
  9. Handles pension queries in person, by phone or e-mail as necessary.
  10. Makes follow up on payment queries to ensure prompt resolution.
  11. Performs field work duties of marketing in nature, by conducting induction lectures to members and potential members alike.

Skills and Abilities:

  • Strong oral and written communication skills
  • Superior interpersonal and coaching skills including patience and ability to work well with staff at all levels
  • Proficiency in computer use especially Excel and PowerPoint
  • Excellent analytical skills
  • Good reasoning abilities and sound judgment

EDUCATION AND WORK EXPERIENCE:

  • Degree in Business Administration, Marketing or any business related studies;
  • Minimum of 3 years experience in related field.
  • Valid Driving licence

HOW TO APPLY:

If you meet the above requirements, kindly forward your application and a detailed CV to [email protected]. Ensure that you mention www.gozambiajobs.com as the source of this job advert.

Only shortlisted candidates will be contacted to attend interviews.

Deadline for receiving applications is 27 June 2017.


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