People & Culture Officer

Website Pestalozzi World Zambia

non-profit organization focused on education child development

Pestalozzi World’s core objectives and holistic motto “Head, Heart and Hands” not only encourages academic achievement but also introduces an ethic of compassion and the benefits of learning practical skill. Pestalozzi enables education for disadvantaged children, teaching practical skills, technical knowledge and ethics. Pestalozzi seeks to recruit a qualified and experienced professional in the following vacancy

Job Title : Culture and People Officer

Reporting to : Culture and People Manager 

Location : Pestalozzi World, Lusaka, Zambia

Job Purpose

The Culture and People Officer will play a critical role in supporting Pestalozzi World’s mission to maintain a vibrant, inclusive, and respectful work environment. This role will help drive cultural initiatives, foster employee engagement, and embed the organization’s values and people across all levels to enhance team cohesion, morale, and overall well-being.

Key Responsibilities

1.    Cultural Initiatives and Employee Engagement

– Collaborate with the Culture and People Manager to design and implement initiatives that strengthen Pestalozzi World’s organizational culture.

– Coordinate engagement activities such as workshops, team-building events, and recognition programs that foster a sense of belonging and teamwork.

– Support action planning and monitoring based on findings from culture surveys and employee feedback mechanisms.

2.    Recruitment and Onboarding

– Assist in recruitment efforts, including job postings, candidate interviews, and hiring processes aligned with the organization’s ethos.

– Oversee the onboarding process to ensure new employees integrate smoothly and understand Pestalozzi World’s values, culture, and expectations.

3.    Employee Relations and Support

– Serve as a trusted resource for employees, providing guidance on policies, procedures, and organizational culture.

– Assist in conflict resolution, discipline, and grievances, ensuring alignment with both organizational policies and Zambian labor laws.

4.    Training and Development

– Support the identification of training needs and assist in delivering workshops on cultural and professional growth topics.

– Work alongside the Culture and People Manager to promote values-based training and development initiatives that reflect Pestalozzi World’s ethos.

5.    Policy Implementation and Compliance

– Communicate and reinforce organizational policies, ensuring clarity and adherence throughout the workforce.

– Assist in monitoring compliance with internal policies and Zambian labor regulations, supporting a fair and equitable workplace.

6.    Performance and Development Support

– Coordinate the performance review process, ensuring it aligns with the organization’s values and promotes a constructive feedback culture.

– Encourage employees in setting and achieving their professional goals, with support from the Culture and Ethos Manager.

7.    Diversity, Equity, and Inclusion (DEI)

– Actively promote DEI principles and initiatives that foster an inclusive, respectful, and supportive environment for all team members.

– Organize and facilitate DEI-related programs to deepen understanding and engagement with diversity and equity principles within the workplace.

Qualifications and Skills

-Educational Background: Bachelor’s degree in Human Resources, Organizational Psychology, Social Sciences, or a related field.

– Experience: Minimum of 2 years in a people-centered role, with experience in multicultural and values-driven environments preferred.

 Skills:

– Excellent communication and interpersonal skills.

– Strong organizational and project management abilities.

– Sound knowledge of Zambian labor laws and HR best practices.

– Proficiency with Microsoft Office Suite and HR software.

Attributes

– Demonstrated commitment to Pestalozzi World’s values of respect, compassion, and inclusivity.

– Empathetic, proactive, and creative in fostering positive workplace relationships.

– Passionate about building a culture of trust, respect, and continuous development.

If you meet the job requirements, qualifications, attributes and skills, send your CV and cover letter to [email protected], do not send qualifications at this stage

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