PG Glass Zambia
Main job purpose
To grow, retain and maintain accounts optimally and profitably through cross and upselling of products whilst delivering on low customer effort experience as set out by business.
Main Objectives
- Grow sales volumes by identifying new business, grow local accounts and identify possible joint marketing opportunities to canvas nationally.
- Build and develop relationships with independent hardware stores and hardware chains that support the National Deals in each region with special emphasis on increasing sales and delivering low effort customer experience.
- Ensure service delivery, implementation and management of deals in order to deliver on customer expectations.
- Ensure customer pricing is current and audited to ensure accuracy and alignment.
- Communicate relevant market intelligence and any potential National Deal leads back to the respective managers .
- Maximize visibility in the market by ensuring local customers are equipped with PG Glass marketing material and that industry and customer events are attended in order to promote the PG Glass network.
- Responsible for growing accounts through cross and upselling of products.
- Ensure that local deals are communicated to, and implemented by the Sales Centre responsible and that local deal files are available to audit different deal prices against.
- Ensure proper recordkeeping with regards to deal files to ensure continuity and to deliver on customer expectations.
Critical job requirements
Qualification(s)
- Grade 12 / GCE
- Degree/ Diploma in Sales and Marketing
Knowledge
- Time Management
- Conflict Resolution
- Interpersonal Communication ( Written and Verbal)
- Negotiation Skills
Skills
- Selling Skills
- Computer Literacy
- Planning and Organising
- Presentation Skills
- Excellent Communicator
- Numerical Skills
- Interpersonal skills
Experience
- 3 years selling skills