Quality Management and Compliance Officer

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Website PKF Zambia Chartered Accountants

Purpose of the Role

The Quality Management and Compliance Officer (QMCO) is responsible for ensuring the highest standards of quality in all line services of the Firm. The role involves developing and maintaining effective quality management systems, overseeing risk assessments, and implementing strategies to mitigate potential risks associated with running an international firm of accountants and business advisors. The QMCO is expected to have a strong background in local and international standards of accounting and auditing practice.

Detailed Job Responsibilities

  • To translate the requirements of the PKF International Professional Standards Manual (IPSM) and Quality Management Manual (QMM) into actionable review monitoring programs.
  • To implement a monitoring process and system that provides reasonable assurance that the policies and procedures relating to the system of quality control are relevant, adequate and operating effectively.
  • To be up-to-date with changes in the regulatory environment including those as implemented by PKF International (PKFI) through educational participation opportunities, reading professional publications and accessing PKF 365 database.
  • To select completed engagements every quarter to be inspected as part of the internal monitoring and ensure adherence to professional standards and applicable legal and regulatory requirements.
  • To continuously perform an evaluation of the effect of deficiencies noted as a result of the monitoring process and communicate or discuss with the appropriate personnel.
  • To share significant deficiencies that require prompt corrective action at firm level as part of the monitoring process and recommendations for appropriate remedial action.
  • To make recommendations that will improve or strengthen the internal control structure.
  • To communicate all deficiencies or findings to those responsible for training and professional development.
  • To perform a root cause analysis i.e. a process for identifying the true, underlying causes of problems or events including deficiencies and other quality events or indicators in order to prevent them from recurring.
  • To communicate the results of the monitoring of quality control system to the Managing Partner and other appropriate personnel.
  • To keep proper records, reports and other documentation relating to the internal monitoring review process for reference.
  • To protect the firm’s assets and reputation by ensuring compliance with regulations and internal controls.

Person Specifications

Qualifications and Experience

  • Chartered Accountant with ACCA or ZICA
  • Minimum seven (7) years’ experience in accounting and audit practice
  • Experience as Supervisor / Manager in an Audit Firm
  • Member of ZICA

Skills and Abilities

  • In-depth knowledge of International Accounting and Auditing Standards
  • Ability to work under pressure and to deadlines with attention to detail
  • Ability to communicate effectively in business English, both written and verbally
  • Ability to lead and collaborate with cross-functional and international teams
  • Strong analytical and problem-solving skills
  • Proficiency in the processes and systems of audit assurance and accounting practice
  • Familiarity and proficiency with Microsoft Office
  • Ability to perform internal control assessment and documentation
  • Familiarity with risk management processes
  • Knowledge of legislative practices, procedures and standards
  • Ability to effectively maintain accurate records and documentation
  • Excellent organizational skills
  • Ability to provide Excellent service to both internal and external customers

Please send your application letter and other credentials as a single PDF to [email protected] and state the email subject as Quality Management and Compliance Officer

We offer an opportunity for professional development in an international environment and for increasing your abilities and skills in various areas.


The closing date for receipt of applications is 20 March 2024 at 17:00 hours. Only short-listed candidates will be contacted. Address the applications to The Director – Human Resources.

* Legitimate employers do not ask for payment. Find out more at safe job search tips.