Marketing Assistant

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Website Plantcatalyst industries (zambia) Limited

Job Description: Marketing Assistant (PlantCatalyst)

We are seeking a proactive and results-driven Marketing Assistant to join our team. The successful candidate will play a key role in driving the growth of PlantCatalyst by engaging with potential customers and coordinating with agro dealers.

Key Responsibilities:

  1. Make outbound calls to individuals who have shown interest in purchasing PlantCatalyst and capture their details.
  2. Assign customer leads to appropriate agro dealers in their respective regions for follow-up and fulfillment.
  3. Respond promptly to inquiries and messages from customers on all social media platforms, providing accurate and helpful information.
  4. Maintain organized records of customer interactions and ensure smooth communication between the sales team and agro dealers.
  5. Provide weekly reports on customer engagement and dealer allocations.
    Assist in other marketing activities as needed.
  6. Ensure to submit all leads to salesforce and update frequently information on the leads.
  7. Follow up on all assigned customers from the agro dealers.

Professional Qualifications:

  1. Diploma or Degree in Marketing, Business Administration, or a related field.
  2. Prior experience in customer service, sales, or telemarketing is an added advantage.
  3. Proficiency in using social media platforms for business communication.
    Excellent communication and interpersonal skills.
  4. Strong organizational skills and the ability to manage and prioritize multiple tasks effectively.
  5. Experience with customer relationship management (CRM) software is a plus.
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