Website Plantcatalyst industries (zambia) Limited
Job Description: Marketing Assistant (PlantCatalyst)
We are seeking a proactive and results-driven Marketing Assistant to join our team. The successful candidate will play a key role in driving the growth of PlantCatalyst by engaging with potential customers and coordinating with agro dealers.
Key Responsibilities:
- Make outbound calls to individuals who have shown interest in purchasing PlantCatalyst and capture their details.
- Assign customer leads to appropriate agro dealers in their respective regions for follow-up and fulfillment.
- Respond promptly to inquiries and messages from customers on all social media platforms, providing accurate and helpful information.
- Maintain organized records of customer interactions and ensure smooth communication between the sales team and agro dealers.
- Provide weekly reports on customer engagement and dealer allocations.
Assist in other marketing activities as needed. - Ensure to submit all leads to salesforce and update frequently information on the leads.
- Follow up on all assigned customers from the agro dealers.
Professional Qualifications:
- Diploma or Degree in Marketing, Business Administration, or a related field.
- Prior experience in customer service, sales, or telemarketing is an added advantage.
- Proficiency in using social media platforms for business communication.
Excellent communication and interpersonal skills. - Strong organizational skills and the ability to manage and prioritize multiple tasks effectively.
- Experience with customer relationship management (CRM) software is a plus.