Monitoring, Evaluation, Accountability and Learning Coordinator

Website PIF_Zambia Play it Forward Zambia (PFZ)

Play. Inspire. Empower

Play it Forward Zambia (PFZ) is seeking an individual to join our team of dedicated staff in Livingstone as a Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator. The primary roles for the MEAL Coordinator include providing technical and field level support to improving MEAL for different areas of operations of PFZ including programme implementation and information management systems. The person will develop, establish and implement suitable monitoring tools that allow for the collection, analysis and dissemination of data to staff and stakeholders.

The Specialist will seek to collaborate, expand and strengthen working relations  with staff, cooperating partners, donors, the community, beneficiaries and other  organisations with regard to MEAL issues.


Our mission is to empower young Zambians to develop sustainable livelihoods  through quality education and health activities. Play it Forward inspires and  empowers a whole new generation of young people to take control of their lives. We  engage over 1,500 young people every year in a wide range of programmes from  health education & HIV testing to literacy, coding, mentoring and support towards  higher education and employment. Our support on and off the pitch, ensures that  young people emerge from our programmes with new skills to succeed in school,  the workforce and in life.

UK Charity Registration Number 1108821

Zambia Non-Profit Registration No. 120170010072

Job Details

Location: Livingstone, Zambia

Salary & Benefits: Competitive

Contract: 1- Year

Type: Full-time

Reports to: Country Director(CD) and Chief Executive Officer (CEO)

Essential skills and experience

  • An appropriate degree level qualification in a relevant discipline, such as  Monitoring & Evaluation, Project Management, or Social Sciences
  • Minimum of 3-5 years project management experience working in/with  government, intergovernmental or international NGO organisations,  preferably with some experience in Sport for Development._
  • Strong knowledge of principles and current approaches to MEAL of  development programmes using both quantitative and qualitative methods.
  • Strong critical thinking and creative problem-solving skills with ability to  make sound judgment.
  • Strong experience in conducting assessments and surveys.
  • Experience contributing to the development of technical proposals. Excellent planning and organisation skills.
  • Excellent English communication and interpersonal skills with ability to write  reports.
  • High level computer skills

Main duties and responsibilities  

1. Monitoring and Evaluation  

Key Deliverable: Strong systems for planning, delivering and evaluating projects  for clearly measurable impact.

  • Develop and maintain a robust MEAL system that is appropriate to the  organisation where MEAL related documents, reports and tools including are organised, up-to-date and accessible.
  • Lead and ensure that all projects are in compliance with PFZ MEAL Policies  and Procedures and programmes as they relate to MEAL.
  • Ensure that donors’ MEAL and reporting requirements are adequately  incorporated in projects’ M&E plans. Develop and continually update a MEAL  operation manual in line with PFZ strategy and Work Plan.
  • Ensure the consistency of tools, controls, indicators and methodologies for  data management and analysis across projects as appropriate.
  • Lead the implementation of data quality controls and data quality  assessments to ensure the integrity of project data.
  • Coordinate the implementation of program assessments and evaluations  including baseline and end line assessments to recognise results of projects.
  • Collaborate with the Programme Manager and team to communicate  assessment findings to different stakeholders, tailored to the needs of various  audiences.
  • Conduct field monitoring visits events frequently with project teams and  implementing partners. Document, summarise and report monitoring  findings for programme quality and decision-making purposes on a regular  basis.
  • Using the learning and achievement of projects, assist to develop new project  proposals, ensuring that participants are involved in the process, along with  relevant members of staff

2. Accountability 

Key Deliverable: Ensure accountability to projects and donor requirements and  creation of a conducive environment for obtaining feedback from project  beneficiaries.

  • Lead the development and implementation of feedback and response  channels to reflect the preferences of community members and  beneficiaries, and ensure that beneficiary feedback is adequately analysed  and documented
  • Coordinate and support projects for accountability specific requirements  including accountability needs for project implementation.
  • Support programme staff to incorporate participatory methods into  community level M&E systems and tools and ensure involvement of  beneficiaries in communities to define indicators for project success.
  • Orient programme staff and partners on the basic principles and practices of  beneficiary accountability.
  • Coordinate with the Programme Manger as Safeguarding Lead for accountability  related to issues that involve safeguarding of beneficiaries during project  implementation.

3. Learning

Key Deliverable: Ensure learning of experiences and best practices and acquisition  of feedback from project beneficiaries enabling management to make informed  and timely decisions regarding PFZ projects.

  • Coordinate and facilitate post-project review meetings for learning with staff.
  • Promote learning and assist staff on documenting and implementing lessons  learned and good practices.
  • Coordinate and conduct MEAL self-assessment with staff and project  coordinators.
  • Support the elaboration of success stories and case studies – modify as  needed based on intended audience.

4. Capacity Building and Supervision

Key Deliverables: Build the capacity of staff through training and support for  greater responsibility and effective implementation of M&E systems.

  • Train and provide on job support to staff and project coordinators. Provide oversight over all MEAL activities and supervise enumerators. Provide high quality mentoring and coaching of staff and partners on MEAL.
  • Address poor performance promptly and constructively and raise concerns  with project implementations with the Programme Manager for quick action.
  • Contribute to monitoring and sharing donor trends.

To learn more about the work we do visit our new website.

How to apply

We welcome applications from people of all ages (over 18) and backgrounds who  have the skills and experience to help strengthen our team.

Please submit your CV along with a cover letter of no more than one A4 page  outlining your suitability for the role to [email protected]. In the email  subject area, clearly indicate, “MEAL Coordinator -Play it Forward”.

Due to the high number of applications received, only short-listed applicants will  be contacted.

Applications deadline is Friday 7th June 2024

To apply for this job email your details to

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