Human Resources and Administration Manager

  • Full Time
  • Lusaka, Zambia
  • Applications have closed


A company in the hospitality industry, specialising in conferencing, events, restaurants and rooms, is looking to hire a Human Resources and Administration Manager. Applications are invited from suitably candidates to fill this position.

Job Summary

The Human Resources and Administration Manager is a key member of the management team. This position reports to the Chief Financial Officer, and is responsible for developing and implementing Human Resources (HR) policies, procedures and systems. It provides HR services to management and staff as well as undertake administrative functions.

Key Performance Areas

Contributes to the development of and implementation of the strategy on human resources management and development.
Develops and implements human resources policies and procedures.
Assists line managers and staff to understand and comply with human resources policies and procedures.
Facilitates the recruitment and selection of competent staff and prepares the relevant documentation.
Administers, coordinates and maintains the performance management system.
Develops the staff learning and development plan and coordinates and implements staff learning and development programmes to ensure compliance with identified or emerging needs.
Develops, recommends, implements and maintains reward systems that enable the attraction and retention of the best talent.
Advises Supervisors and employees on grievance and disciplinary issues and ensures that they are resolved in line with policies and procedures and employment legislation.
Promotes and implements health and safety programmes at the work place.
Facilitates the provision of other administrative services


A degree or higher Diploma in Human Resources Management or equivalent.
Membership of a Professional Human Resources or Personnel Institute.

Work Experience

3 years of progressive work experience in Human Resources at middle management level.
Experience in the hospitality Industry will be an added advantage


Considerable knowledge of principles and practices in all aspects of human resources management.
Knowledge of the Zambian Labour Law
Computer Literacy
Strong interpersonal skills and human relations handling skills at all levels.
Excellent written and verbal skills.
Experience in conducting formal and informal training for other staff will be an added advantage.
Outstanding work ethic


The successful candidate will be appointed on a fixed term contract of one (1) year, renewable subject to performance.

Application Procedure

Applications should be submitted by 17 October 2023.

This is an equal opportunity employer and both male and female candidates are encouraged to apply. For details and how to apply, kindly apply to [email protected]

Only short-listed applicants will be contacted.

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