Sales and Service Engineer

  • Contract
  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Quatrell Technologies Limited

Quatrell Technologies Limited is looking for the services of a sales and service engineer. The personnel is expected to possess an in-depth knowledge of our company’s technical products and services and should be able to relate this knowledge in a way that is understandable to non-technical customers.

Sales Engineer Responsibilities:

  • Preparing and developing technical presentations to explain our company’s products or services to customers.
  • Discussing equipment needs and system requirements with customers and engineers.
  • Collaborating with sales teams to understand customer requirements and provide sales support.
  • Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.
  • Researching, developing and modifying products to meet customers’ technical
    requirements and needs.
  • Preparation of Tenders and following up of client payments.
  • Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery.
  • Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
  • Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
  • Setting and achieving sales goals and quotas.
  • Training other members of the sales team on the technical aspects of the company’s products and services.

Sales Engineer Requirements:

  • A Diploma or Bachelor’s degree in Electrical/Instrumentation Engineering
  • Fully Paid up Member of EIZ
  • Experience in sales and the technology field.
  • Strong communication, interpersonal, customer service, and sales skills.
  • The ability to relate technical information to non-technical customers.
  • Excellent technical and problem-solving skills.
  • Good leadership and team working skills.
  • Willingness to continue your sales and engineering education.
  • Computer literate
  • Knowledge in mechanical engineering will be an added advantage
  • Valid Drivers Licence

Interested candidates should send their CVs and supporting qualifications in a single PDF to the email.

Email: [email protected]


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