FNB
Purpose
Analyses credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship.
Experience and Qualifications
- Matriculation plus a 12 month or longer qualification.
- An appropriate business degree.
- Banking Certification.
Responsibilities
- Leads generation.
- Relationship management.
- Engage with the customers in a professional way as specified in the service standards
- Ensure customers’ needs and expectations are understood
- Process the customers’ requests in an efficient and caring way
- Deal with customer complaints and ensure that it is resolved to the satisfaction of the customer
- Build and maintain enduring and rewarding relationships with customers
- Ensure Banks Brand values are practiced
- Provide customers with solutions and alternatives to satisfy their needs and wants (sell and cross sell)
- Provide the customers with all information required to make an informed decision
- Execute activities within risk and compliance requirements Achieve competence against all key result areas required.
Closing date: 18 Jan 2019