Copy Center Operator

Job Brief

The Copy Center Operator provides daily production support for all our on-site Digital Imaging Copy, Print and binding operations. A high level of client satisfaction must be maintained by responding quickly and effectively to the client’s needs.

Copy Center Responsibilities include:

• Binding, Padding, Cutting, Drilling
• Copying and Printing of documents
• Ability to meet deadlines and manage projects to completion
• Attention to detail
• Solid Customer service skills: Friendly attitude, timely, dependable, detail oriented and professional
• Always provide outstanding customer service
• Commitment to providing high quality copy and print production
• Serves as a liaison between the company and the client.
• Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules, and guarantees to the clients
• Maintain all records and compliance on security and confidentiality of client materials
• Maintains a facility that is organized and always meets our quality standards

Requirements:

• Certificate or Diploma in relevant field.
• Proven experience working with Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel.
• Working Knowledge of Adobe, Microsoft Office and other graphic arts software preferred.
• Knowledge of Production print and finishing and bindery equipment and utilization of typical office services equipment and technology strongly preferred.
• Experience in operating office machinery such as phone, copy machines, binding equipment, etc will be an added advantage.

JOB TITLE:  GRAPHICS/ COPY CENTRE OPERATOR

Duties and Responsibilities

• Preparing quotations
• Organising the office layout and maintaining supplies of stationery and equipment.
• Produce accurate and high quality work
• Responding the customer enquiries
• Keeping abreast of developments
• Work well in a team with Printers, Copyprinters and other process equipment, other Designers, Account Executives, website Designers and Marketing Specialists
• Working to tight deadlines
• Debt collections
• Monitoring all photocopies counter readings and keeping management updated with any faults or toners needed on the machines.
• Meeting clients to discuss their needs
• Keeping all job cards up to date and making follow ups on quotations
• Interpreting the client’s business needs
• Developing design briefs by gathering information and data to clarify design issues
• Thinking creatively to produce new ideas
• Using innovation to redefine brief and meet the constraints of cost, time and client
• Multi-tasking between the departments
• Work well in a team
• Working to tight deadline
• Training staff when new products are received
• Operate and maintain high-speed duplicating equipment.  Make minor repairs and adjustments as necessary.
• Record job specifications and production costs using computer database or other.
• Maintain a high level of Customer Service.
• Prioritize and schedule work and adjust production as required to accommodate customer deadlines and maintain operational efficiency.
• Provide cost information and/or estimate and answer Customer questions regarding all aspects of document preparation.
• Monitor and maintain appropriate level of stock and supplies.
• Operate and maintain basic binding, laminating, trimming and other equipment used in the Graphics/Copy Centre.
• May drive, load and unload a delivery truck to distribute orders as necessary
• Knowledge of copyright laws and policies concerning reproduction of printed materials.
• Skill in operating and maintaining duplicating and press equipment.
• Company matters are confidential and should be treated as such at all times.

JOB TITLE:  GRAPHIC DESIGNER

Duties and Responsibilities

• Preparing quotations
• Operating the cash register
• Organising the office layout and maintaining supplies of stationery and equipment.
• Produce accurate and high quality work
• Responding the customer enquiries
• Keeping abreast of developments
• Work well in a team with Printers, Copyprinters and other process equipment, other Designers, Account Executives, website Designers and Marketing Specialists
• Working to tight deadlines
• Meeting clients to discuss their needs
• Keeping all job cards up to date and making follow ups on quotations
• Interpreting the client’s business needs
• Developing design briefs by gathering information and data to clarify design issues
• Thinking creatively to produce new ideas
• Using innovation to redefine brief and meet the constraints of cost, time and client
• Multi-tasking between the departments (Graphic Designer often works on more than one design brief at a time)
• Work well in a team
• Working to tight deadlines
• Operate and maintain high-speed duplicating equipment.  Make minor repairs and adjustments as necessary.
• Maintain a high level of Customer Service.
• Prioritize and schedule work and adjust production as required to accommodate customer deadlines and maintain operational efficiency.
• Provide cost information and/or estimate and answer Customer questions regarding all aspects of document preparation.
• Operate and maintain basic binding, laminating, trimming and other equipment used in the Graphics/Copy Centre.
• May drive, load and unload a delivery truck to distribute orders as necessary
• Knowledge of copyright laws and policies concerning reproduction of printed materials.
• Skill in operating and maintaining duplicating and press equipment.
• Produce accurate and high quality work
• Contribute ideas and design artwork to the overall brief
• Keeping abreast of developments in Information Technology (IT), particularly design programs
• To be proactive in presenting ideas and designs to customers