Sales Supervisor

  • Full Time
  • Lusaka, Zambia
  • Applications have closed
  • Salary: 00000

Retail Outlets

Sales Supervisor Job Summary

We are seeking a detail-oriented, thorough, and organized sales supervisor to join our growing team. In this position, you will play a key role in providing excellent customer service and growing company revenue. You will supervise and coordinate the schedules of the sales representatives to meet and exceed sales quotas.

Sales Supervisor Duties and Responsibilities

  • Understand customer needs and offer solutions and support
  • Organize and coordinate sales representatives schedules
  • Research potential leads from business directories, web searches, or digital resources
  • Recruit, hire, and train new sales representatives
  • Receive and report on all sales leads
  • Supervise sales representatives and assistants
  • Answer potential customer questions and follow-up call questions
  • Work with sales team when closing sales
  • Track weekly, monthly, and quarterly performance and sales metrics
  • Meet all sales quotas and goals
  • Assist sales representatives and team to meet and exceed goals

Sales Supervisor Requirements and Qualifications

  • Grade 12 full certificate, Diploma or better in business administration, business, or related field preferred
  • Two (2) years’ previous experience in customer support, client services, sales, or a related field
  • Demonstrated and proven sales results
  • Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software
  • Focused on customer service
  • Excellent verbal and written communication skills
  • Persuasive and goal-oriented
  • In-depth understanding of company services and its position in the market
  • Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
  • Ability to multitask, prioritize, and manage time efficiently.

Candidates that meet the following requirements must submit there CV’s and applications to [email protected]