Pharmacy Technologist

Right to Care Zambia

Treating Health Seriously

Right to Care is at the vanguard in supporting and delivering prevention, care, and treatment services for HIV and associated diseases. We work with government and communities to find pioneering solutions to build and strengthening public healthcare.

We embrace a strong entrepreneurial culture and focuses on innovation and the use of technology to enhance services, address skills shortages, and deliver quality healthcare outcomes. Our areas of expertise include HIV and TB care and treatment, pharmacy automation, medical male circumcision, and cervical cancer diagnosis and treatment.

Right to Care Zambia has been awarded a five (5) year project funded by the USAID through the PEPFAR mechanism. The USAID – Action HIV project aims to reduce HIV mortality, morbidity and transmission by achieving the UNAIDS and PEPFAR goal of 95/95/95 HIV treatment coverage by providing comprehensive HIV Prevention, Care and Treatment maintenance services in Luapula, Northern and Muchinga provinces of Zambia. The USAID Action HIV project will work closely with and in support of the Ministry of Health.


Minimum Required Qualifications and Experience:

  • Diploma in Pharmacy
  • Registration with the Health Professions Council of Zambia
  • HIV Treatment & Care, ART and Essential Medicines experience
  • 3 years’ experience
  • Previous public sector experience preferably within HIV field

Desirable Qualifications and Experience:

  • 5 years’ experience
  • Degree in Pharmacy
  • Logistics management course
  • Call centre experience within a healthcare environment
  • Knowledge of the Zambian public healthcare sector


  • Excellent communication skills
  • Client orientated
  • Good planning, organizing and decision-making skills
  • High quality standard of work
  • Computer literate – MS Office and call Centre programs
  • Good understanding of Medicines and Related Substances Legislation
  • Be able to work within the framework of a team


  • Conduct ongoing assessments and situational analysis to identify gaps within the supply chain system
  • Develop quality improvement plans (QIPs) for identified gaps
  • Implement strategies to effectively manage stock and ensure quality and safety of pharmaceutical products in the clinics
  • Ensure compliance with good pharmacy practices and good dispensing practices
  • Assist facilities with stock rotation and re-distribution
  •  Ensure availability of provincial primary health care (PHC) pharmacy standard operating procedures (SOPs), Standard Treatment Guidelines (STGs) and Essential Medicines List (EML) in all facilities
  • Assist facilities with stock take procedures as outlined in the SOP
  • Perform site supervisory visits
  • Issuing medicines to patients, furnishing information and advice to patients about the use of medicines.
  • Counselling patients on the proper use of drugs they are taking.
  • Determining patient compliance with the therapy and follow up to ensure that patient’s medicine related needs are being met.
  • Evaluating patient’s medicine related needs by determining the indications, safety and effectiveness of therapy.
  • Document medication errors and interventions made during dispensing.
  • On-going adherence monitoring of patients.
  • Involvement in Pharmacovigilance activities.
  • Clinical Pharmacy to ensure efficacy, safety and continued access to ARVs for inpatients.
  • Ensure continuous supply of medication for patients accessing care from pharmacy and areas that we support
  • Facilitate multidisciplinary team approach to patient care

Applications in the form of a cover letter and CV must be submitted to [email protected]

  • All applicants are required to complete an online competency assessment accessible using this link.
  • Only applicants that complete the two steps above will be considered.

By applying for the above-mentioned position, you consent to Right to Care to conduct qualification, ID, criminal and reference checks (internal and external) which forms part of the Company’s recruitment policy and procedure. Should you not receive a response to your application from Right to Care within one month of this advert being placed, kindly consider your application as being unsuccessful.

Applicants are required to complete all screening assessment questions and completion of competency assessment using the link provided above for the application of this position to be complete. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.  Right to Care reserves the right to withdraw the vacancy at any time for whatever reason.

Right to Care is an equal opportunity affirmative action employer. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process.  As an Equal Opportunities Employer, we actively encourage and welcome people with various disabilities to apply.

Right to Care Zambia is aware of fraudulent activities by certain individuals claiming to be representatives of the organization.

Be advised that Right to Care does not charge any fee at any stage of the recruitment process, and as such Right to Care Zambia assumes no responsibility for any announcements or activities by such individuals or entities.

  • Legitimate employers should never ask for a fee during the recruitment process.
  • If you are asked for money do not proceed. Find out how to conduct a safe job search here.