Lodge Manager

  • Full Time
  • Kitwe, Zambia
  • Applications have closed
  • Salary: -

SHERBOURNE FARMS LIMITED

Sherbourne Hotels invites applications from suitably qualified individuals to fill the position of a Lodge Manager.

DUTIES AND RESPONSIBILITIES

  • Organize and co-ordinate staff and operations
  • Investigate and handle all customer complaints effectively
  • Provide effective leadership to lodge team members
  • Insure that all guests have an excellent staying experience
  • Compliance with all legal requirements by ensuring that all necessary registrations are completed.
  • Ensure that all activities in respect of servicing guests run smoothly
  • Keep and update relevant documents and records
    Create reports for senior management
  • Supervise and co-ordinate various tasks like house keeping, F&B, room service, front office and other routine operations.

QUALIFICATIONS

  • Full grade 12 certificate
  • Degree in hospitality management
  • Computer literate
  • Outstanding communication (verbal and written)
  • More than 6 Years work experience as a manager
  • Must be familiar with the marketing system in this industry
  • Ability to work long hours when required

If you meet the above requirements kindly send your education qualifications to [email protected] or [email protected]