Website Micro Finance Zambia Limited part of Atlas Mara
Designation: SME Relationship Officer – North (1)
Reporting Line : Head of Operations
Business Unit: Operations
Location: Kitwe
Job Purpose: Responsible for developing and maintaining SME customer relationships and maintain a high quality SME loan portfolio through borrower due diligence, credit proposal preparation and disciplined portfolio monitoring.
Key Outputs & Responsibilities:
- Identifying and attracting new SME clients to MFZ
- Coordinate the Recruitment, management and retention of SME customers
- Ensure high level stakeholder management for all off takers
- Ensure 100% adherence to KYC on all loan applications
- Ensure all loan applications are loaded in the system
- Ensure adherence to Customer Service Charter and delivery of good servic
- Manage and grow key account plans for respective off-takers
- Provide Daily, Weekly and monthly activity reports
- Conduct Site visits
- Ensure to own personal performance review measurement in line with performance contract.
- Maintain a high standard of operational control including adherence to risk management, guidelines and product policies.
- Conduct consistent market intelligenc
- Meeting portfolio quality targets set by management
- Should have good Networking abilities
Qualifications & Experience
- Grade 12 School Certificate
- Degree in Business Administration or any business related degree
- At least 3 years’ experience in a similar role
Interested Applicants who meet the job requirements should e-mail their CV’s to [email protected] . Only shortlisted candidates will be contacted. Ensure to include the position applied for in the subject field. Closing date: Friday, 31st May, 2024
For more job details visit our website on www.Mfz.co.zm