Senior Tracking Technician

  • Contract
  • Full Time
  • Lusaka, Zambia
  • April 1, 2023

Spectrum Credit Limited

Microfinance Bank

We are looking for a highly experienced Senior Tracking Technician with over 5 years of experience in GPS tracking installations, and assisting in the provision of technical support to the entire tracking team.

Main Responsibilities:

  • Ensure that the installation and concealment of tracking devices are professionally done and approved by the relevant authority.
  • Supervise all functions of tracking installations, assigning tasks, assisting in the stock-taking of devices, monitoring supply and requests, recording faults, and implementing corrective actions
  • Assist in the management of the technical staff (both field and indoors)
  • Be a link between the main/control and the technical stores
  • Overseeing the dispatch and distribution of consumables and devices, including the device status in the Control store.
  • Assist in undertaking technicians’ complaints and grievances and providing support.
  • Assist in submission of daily fitment reports in time as stipulated unless otherwise.
  • Device Troubleshooting and advice.
  • Planning and organization of fitment procedures and updates if necessary.
  • Ensure that the client’s details are correctly captured in the installation form or job cards.
  • Commence installation only after internal requisition and installation order are properly recorded and approved.
  • Ensure support in completing the client’s information in the database of the control room.
  • Test the tracker after installation to confirm functionality.
  • Ensure installation areas are properly secured during and after installation.
  • Ensure the client signs the post-installation form before handing over the vehicle to ensure that all is well.
  • Maintain confidentiality of clients’ information at all times.

Academic and Professional Requirements:

  • Full Grade 12 certificate
  • Diploma/ Degree in Automobile Engineering (Auto-Electrical Engineering preferably) from a recognized institution.
  • At least 5 years of practical work experience in tracking installations on all vehicle types( both Light duty and Heavy duty will be an added advantage)
  • Full knowledge and experience in mechanical and electrical diagnosis.
  • Valid driving license. (Class C preferably) Over 2 years of driving experience

Competences and Skills

  • Technical knowledge.
  • Good team player.
  • Strong ability to adapt and work in a fast-paced environment.
  • Highly motivated and target driven.
  • Good decision-making and problem-solving skills.
  • Computer literate
  • Customer focused
  • Strong time management skills.
  • Strong communication skills.
  • Be able to work with deadlines and hence have good organizational and time management skills.
  • High level of confidentiality.
  • Critical thinking.
  • Ability to work under pressure.

To apply for this job email your details to

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