Order Processing Officer – Kitwe

  • Full Time
  • Kitwe, Zambia
  • Applications have closed

Website TalentHouseZM Talent House

About Talent House Ltd:

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

The Order Processor is responsible for processing customer orders in a timely and accurate manner. This position involves working closely with the sales team and warehouse staff to ensure customer satisfaction and on-time delivery.

Key Responsibilities:

  • Process customer orders in accordance with established procedures and guidelines
  • Verify order accuracy and resolve any discrepancies with sales team and customers
  • Communicate with warehouse staff to ensure timely order fulfillment and shipping
  • Enter and maintain customer and order information in company databases and systems
  • Assist with invoice creation and processing
  • Respond to customer inquiries regarding order status and shipment
    tracking information

Desired Skills and Experience 

  • Grade 12 Certificate with good grades, a diploma in business administration will be an added advantage
  • Previous experience in order processing or customer service preferred
  • Strong attention to detail and ability to multitask
  • Excellent communication and interpersonal skills

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to [email protected]  before the  8th of February, 2025.

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