Operations Manager

Website TalentHouseZM Talent House

About Our Client

Richmond Farms Limited is an agricultural business with operations tracing their origins to Zambia. The company has strategic partnerships and farms producing a range of products forming a significant part of the daily nutritional requirements. The company has put in place a food integration system aimed at producing and delivering high quality and nutritious food products.

About the role:

Our client is  seeking a detail-oriented and experienced Operations Manager to join their team and lead all company operations.

Key Responsibilities:

  • Reporting to the Chief Executive Officer, you will have responsibility for driving the operational aspects of the business to include sales, logistics / supply chain and warehousing
  • Build on existing and develop new key retail supermarket accounts through effective business
  • development activities and client relationship management
  • Develop a trade marketing plan tailored to each account and new business opportunity
  • Negotiation of terms of sale, credit terms, returns, margins & volume
  • Be responsible as a point of contact for the retail customer regarding any product / merchandise related issues
  • Be aware and sound understanding of competitor analysis and distribution

Experience Required:

  • A minimum of 7 years industry experience in a food distribution or FMCG Supplier
  • Minimum of 3 years recent experience in Operations Management / with key accounts experience ideally with Supermarkets customers
  • Excellent relationship building skills with customers & suppliers
  • Strong negotiation skills in building relationships and effectively closing the deal for a win / win outcome
  • Solid computer skills with particular knowledge in Microsoft Office (Excel, Word, Outlook) products & retail merchandising systems & POS etc.
  • Excellent presentation and communication skills are essential


The incumbent will receive a competitive salary commensurate with experience.

To Apply:

If you are interested and meet the criteria outlined above, please email your cover letter and CV to  [email protected] by the 24th of May 2024.

To apply for this job email your details to careers@talenthousepeople.com

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