Website Techmara Electronics Limited
We are seeking a skilled and motivated Security Systems Installer to join our growing team. The candidate must excel in delivering top-notch security solutions, have hands-on installation expertise, and show unwavering commitment to quality and customer satisfaction.
Key Responsibilities
– Access Control Systems: Install, configure, and maintain Hikvision, ZKTeco access control systems, including biometric and card-based solutions.
– CCTV Systems: Handle the installation, setup, and troubleshooting of Hikvision, Dahua CCTV systems for both analog and IP-based solutions.
– Alarm Systems: Install and service IDS alarm systems, ensuring proper configuration and functionality.
– Conduct site surveys to assess security requirements and recommend suitable solutions.
– Perform routine maintenance, inspections, and upgrades for installed systems.
– Provide training to clients on system usage and basic troubleshooting.
– Collaborate with the team to ensure timely and high-quality project delivery.
– Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
– Provide accurate and detailed information about products and services.
– Resolve customer complaints and ensure satisfaction.
– Prepare and share daily/weekly reports on customer support activities.
Qualifications
– Proven experience installing and configuring ZKTeco access control systems, Dahua, Hikvision CCTV systems, and IDS alarm systems.
– Strong technical knowledge of security systems, networking, and system integration.
– Ability to read and interpret technical drawings and manuals.
– Excellent troubleshooting and problem-solving skills.
– Strong communication and customer service skills.
Preferred Skills
– Certification in any of the mentioned systems is a plus.
– Experience with additional security systems or brands is advantageous.
Complete our application form through our HR portal by visiting careers.techmara.com.
We look forward to receiving your details and exploring how you can contribute to our team.