FNB
purpose
To provide excellent service by processing client transactions in a quick correct and efficient manner according to specified procedures.
experience and qualifications
- Diploma/Degree in Business related field.
- Previous teller experience will be an added advantage.
- TCD experience preferable.
additional requirements
- Product knowledge
- Communication and Interpersonal skills
- Attention to detail
- PC Literacy
- Teller experience will be added advantage
- Grade 12 certificate with 5 credits
- Diploma in Accounts / Banking and Finance or related field
- Previous Teller experience will be added advantage
- Management of cost / reduce Teller Differences
- Lead generation
- Execute activities within risk and compliance requirements
- Error free capture of transactions
- Process requests in a quick and efficient manner
- Treat customer information with the necessary confidentiality
- Comply with process requirements
responsibilities
- Management of cost (Tellers Differences).
- Leads generation.
- Must be ready to receive customer when the doors open.
- Engage the customers in a professional way as specified in the service standards.
- Ensure that the customers’ requests are clearly understood.
- Process the request in a quick and efficient manner without any mistakes.
- Treated customer information with the necessarily confidentiality.
- Make the customer aware of security information that will assist them in keeping their money safe
- Adherence to FNB Golden Rules.
- Execute activities within risk and compliance requirements.
- Error free capture of transactions (deposits, transfers, payments and withdrawals)
- Achieve competence against all key result areas required.
- Ensure annual / sick leave is updated on MyWorkPlace.
Ends 14 Aug 2018