Texila American University
Texila American University is a World Class Affordable Educational Provider. We are a forward-looking, modern university with a proud tradition as a provider of high-quality education and a focus on applied research.
The University seeks to recruit suitably qualified individuals for the position of Student Mentor (4)
Job purpose;
Resolve student issues in an effective and efficient manner. Responsibilities;
- To deal with the day-to-day operational issues associated with students, e.g. missing uniform, grooming, attire, etc.
- To deal with students arriving late to school/monitor attendance.
- To liaise with colleagues in school to organize support for students when necessary.
- To liaise with student counselors to bring in necessary counseling for students where appropriate.
- To provide guidance for parents in helping students.
- To liaise with all staff and in particular Achievement Coordinators, Subject Leaders, and Leadership team on disciplinary issues and to take a key role in the school’s disciplinary system.
- To inform colleagues about social or behavioral issues or changes affecting students when appropriate.
- To discuss disciplinary incidents with students and colleagues and to monitor students on the report.
- To implement recommendations from the Disciplinary committee.
- To patrol corridors to monitor any students out of class and ensure they return to class as soon as possible.
- To work with the Housing Coordinator to ensure proper accommodation for students.
- To work with the Warden/Matron to take care of issues related to student accommodation.
- To maintain paperwork and records in relation to all of the above.
- To set specific targets and to match curricular materials and approaches to student needs that relate to behavior or attendance.
- To provide helpful and accurate responses to parent/career inquiries.
- To deliver the support service in a professional and competent manner.
- To maintain arms-length conduct with all students to deal with matters related to student issues, and student queries and to resolve all issues amicably.
- To perform any other lawful duties assigned.
Technical Competencies;
MS WORD, MS EXCEL, ERP, BITRIX T-CONNECT, CRM, MS POWERPOINT GIS,SPSS, EPI INFO
Behavioral Competency;
Knowledge Skill set Teamwork Leadership skills Technical know-how Adaptability Decisiveness Social Skills Positive Characters Verbal strategies Intelligence Courage Conscience Autonomy Respect Responsibility Naturalness Loyalty Humility Assertiveness.
Requirement
A bachelor’s degree in any field
Experience;
2 – 3 years in a similar role. All candidates that meet the requirements can send their updated Curriculum Vitae to [email protected] on or before 15 November 2022.