Administrative Operations Manager

Website TopFloorZambia TopFloor Limited

Complete Solutions for Human Capital

Our client, a dynamic dental health care service provider is looking for an Administrative Operations Manager to oversee the company’s administrative operations. He/she will be responsible for setting goals, creating guidelines and managing budgets.

Key Tasks and Responsibilities

  • Conduct Inspections, perform research and interact with external parties.
  • Identify opportunities for business development.
  • Manage facilities and maintenance.
  • Create administrative processes for service delivery.
  • Organize events and activities.
  • Manage budgets and forecasts.
  • Adhere to policies and regulations.
  • Develop department policies and procedures.
  • Hire and train administrative and other stuff.
  • Manage, troubleshoot systems and devices.
  • Organize and supervise other office activities.
  • Conduct process audits and quality checks.
  • Manage customer experiences and complaints.
  • Supervise operations and administrative employees.
  • Manage schedules and deadlines.
  • Manage level/rest schedules.
  • Allocate office space for staff and ensure all resources required are available for the perform their duties.
  • Delegate tasks to administrative and operations staff assistants.
  • Develop operating procedures.
  • Initiate and manage contracts with suppliers and stakeholders.
  • Manage and update the company’s database.
  • Manage company material and consumable purchases.
  • Track inventory and budget.
  • Assess staff performance.
  • Communication to all business stakeholders.
  • Maintain confidential client files.
  • Manage the supply chain.
  • Offer solutions for improvement.
  • Organize employee meetings and gatherings.
  • Perform other duties as assigned.
  • Handle administrative tasks like managing payroll and staffing.

Desired Skills, Qualifications and Experience:

  • Must have a Bachelor’s Degree in Business Management or a related field.
  • Must have 3 – 5 years operational and administration management experience with focus on project management, process mapping and customer experience.
  • Should have experience leading a team, developing strategies and enforcing policies in a health care setting.
  • Should be able to use tools like Excel, PowerPoint and Outlook to manage tasks and communicate with others.
  • Should have knowledge of performance management using balance score
    card and systems management.

How to Apply

Please visit our job portal to apply before 21st June, 2024. Only shortlisted candidates will be contacted.


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