Operations Associate

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Website TopFloorZambia TopFloor Limited

Complete Solutions for Human Capital

Our client is seeking a highly motivated and detail-oriented Operations Associate to join their team. The Operations Associate will be responsible for supporting various operational functions, including resource management, supply chain management, process improvement, and customer support.


  • Assist in managing inventory levels and coordinating with vendors to ensure timely delivery.
  • Support the procurement process by researching and obtaining quotes from suppliers, preparing purchase orders, and tracking deliveries and transport logistics.
  • Collaborate with cross-functional teams to streamline operational processes and identify areas for improvement.
  • Respond to customer inquiries and resolve issues in a professional and timely manner.
  • Assist in monitoring key performance indicators and generating reports to track operational metrics.
  • Assist in managing relationships with external partners, including logistics, transport and rental office providers and vendors.
  • Contribute to the development and implementation of standard operating procedures.
  • Assist with various administrative tasks, such as data entry, document management, and filing.
  • Provide support to the team as needed and perform other duties assigned by the supervisor.


  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • Must have at least 2 years of experience in operations or supply chain management.
  • Experience in an HR related environment and affiliation to ZIHRM will be an added advantage.
  • Strong analytical and problem-solving skills.
  • Should possess a valid driving license.
  • Excellent organizational and time management abilities.
  • Proficient in Microsoft Office Suite, particularly Excel and Word.
  • Ability to work independently and in a team environment.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with a high level of accuracy.

How to Apply

Interested candidates should submit their application before 26th January 2024. Only shortlisted candidates will be contacted.

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