Human Resource and Community Development Manager

A travel and Tourism company seeks a Human Resourse and Community Development Manager, to manage the companies Human Capital requirements over multiple locations accross the country. The positon is based in Lusaka, with regional travel expected

The HR and Community Development Manager will combine Human Resources expertise with community engagement and development skills. The will manage the companies HR functions like recruitment, training, and employee relations, while also focusing on building relationships and implementing programs that benefit the community and local environment we operate in.

• Human Resources Management:
  Recruitment and Onboarding: Finding, hiring, and onboarding new staff.
  Employee Relations: Managing employee issues, performance evaluations, and employee relations.
  Training and Development: Designing and implementing training programs for employees.
  Payroll and Benefits: Managing payroll, benefits, and other HR-related administrative tasks
• Community Development:
  Relationship Building: Building strong relationships with local communities and stakeholders.
  Program Development: Developing and implementing community development programs.
  Community Engagement: Engaging with local communities to address their needs and improve their lives.
  Outreach and Communication: Promoting the organization’s community involvement and building positive public perception

Key Attributes
• Ability to manage human capital   in remote  sites across the country wide.
• A proactive, solution-oriented approach to workforce challenges.
Cultural sensitivity and the ability to engage effectively with diverse teams and local communities.

• Key Responsibilities and Duties:
• ·       Strategic Planning and Program Development:
• ·       Project Management:
• ·       Community Engagement and Outreach:
• ·       Staff Management:
• ·       Reporting and Communication:
• ·       Stakeholder Management
• ·       Communication:
• ·       Interpersonal Skills:
• ·       Conflict Resolution:
• ·       Strategic Thinking:
• ·       Adaptability:
• ·       Ethical Standards:
• ·       Knowledge of Employment Law:
• ·       Training and Development:
• ·       Performance Management:

Qualifications and Experience
Education: Degree in Human Resources, Business Administration, or a related field.
Experience: Minimum of 5?years of HR management experience, with at least 3 years in a tourism environment.
Proven ability to manage HR in remote and challenging operational contexts.
Skills: Strong knowledge of labor laws and safety regulations in the hospitality sector.
Excellent leadership, communication, and conflict resolution skills.
Proficiency in HRIS systems and data analytics.
Certifications: Member of the Zambia Institute of Human Resource Management (ZIHRM).

Only qualified candidates will be contacted.