• Full Time
  • Ndola, Zambia
  • Applications have closed


We are seeking to hire enthusiastic and customer-oriented recent staff to join our team as Waiters/Waitresses. As a Waiter/Waitress, you will provide exceptional service ensuring a best customer experience.


  • Receive guests in a friendly and professional manner.
  • Arrange table settings and decoration.
  • Keep tables clean and tidy at all times.
  • Check products for quality.
  • Present menus, provide recommendations, and answer questions regarding food and beverages.
  • Take accurate food and beverage orders from customers and ensure their prompt delivery to the kitchen.
  • Address any concerns, and provide additional assistance as needed.
  • Collaborate with kitchen staff to ensure timely and accurate order delivery.
  • Maintain a clean and organized work area, including tables, seating areas, and service stations.
  • Adhere to all health and safety regulations and maintain proper hygiene standards.
  • Collaborate with team members to provide excellent customer service and create a positive work environment.
  • Handle customer complaints and resolve issues promptly and professionally.


  • Grade 12 certificate
  • Minimum 6 – 12 months’ experience as a Waiter/Waitress preferred.
  • Graduate or equivalent qualification in hospitality, hotel management, or a related field is preferred.
  • Excellent communication and interpersonal skills.
  • Customer service-oriented mindset with a friendly and outgoing personality.
  • Ability to work well under pressure in a fast-paced environment.
  • Knowledge of food and beverage service standards and etiquette.
  • Availability to work nights, weekends, and holidays.
  • Ability to stand and walk for extended periods and carry trays of food or drinks when necessary.
  • Must be polite and should speak good English.

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