TRIBUS SOLUTIONS LTD
We are seeking to hire enthusiastic and customer-oriented recent staff to join our team as Waiters/Waitresses. As a Waiter/Waitress, you will provide exceptional service ensuring a best customer experience.
- Receive guests in a friendly and professional manner.
- Arrange table settings and decoration.
- Keep tables clean and tidy at all times.
- Check products for quality.
- Present menus, provide recommendations, and answer questions regarding food and beverages.
- Take accurate food and beverage orders from customers and ensure their prompt delivery to the kitchen.
- Address any concerns, and provide additional assistance as needed.
- Collaborate with kitchen staff to ensure timely and accurate order delivery.
- Maintain a clean and organized work area, including tables, seating areas, and service stations.
- Adhere to all health and safety regulations and maintain proper hygiene standards.
- Collaborate with team members to provide excellent customer service and create a positive work environment.
- Handle customer complaints and resolve issues promptly and professionally.
- Grade 12 certificate
- Minimum 6 – 12 months’ experience as a Waiter/Waitress preferred.
- Graduate or equivalent qualification in hospitality, hotel management, or a related field is preferred.
- Excellent communication and interpersonal skills.
- Customer service-oriented mindset with a friendly and outgoing personality.
- Ability to work well under pressure in a fast-paced environment.
- Knowledge of food and beverage service standards and etiquette.
- Availability to work nights, weekends, and holidays.
- Ability to stand and walk for extended periods and carry trays of food or drinks when necessary.
- Must be polite and should speak good English.