Multiple Positions

  • Full Time
  • Kitwe, Zambia
  • Applications have closed

Tsapo Industries Zambia Ltd

Tsapo Industries Zambia is a fast-growing organization in the Motor industry of Zambia and is seeking to employ the services of the following:

1. Position: AUTO ELECTRICIAN (1)

Location:Kitwe

  • Install new electronic components into vehicles
  • Diagnose problems with the electronic components in vehicles
  • Maintain and repair electronic components in our clients’ vehicles
  • Always provide excellent customer service
  • Utilize a wide variety of tools to repair parts as efficiently as possible
  • Provide customers with a cost and time estimate for their repairs

Qualifications;

  • A class 1 Certificate in Auto Electrics.
  • A class 2 Drivers License is a must.
  • Minimum Of 2 years’ experience in a Similar Role.
  • Experience on Heavy Vehicles is an added advantage.
  • Strong Organizational Skills.

2. Position: GRAPHIC/IT OFFICER(1)

Location: Kitwe

Responsibilities 

  • Provide first point of IT Support contact for all staff.
  • Installing and configuring computer hardware operating systems and applications.
  • Assisting staff or clients through a series of actions, either face to face; email or over the telephone to help set up systems or resolve issues.
  • Troubleshoot technical issues to resolution and/or escalate to supplier or partner organization as required.
  • Log all incidents and service requests in Company designated Help desk system.
  • Manage Help desk tickets, planning and prioritizing systematically to minimize backlog and ensure operational efficiency.
  • Ensure system and data security is maintained at a high standard, ensuring the integrity of the Company network is not compromised.
  • Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to relevant suppliers in a timely manner.
  • Provide technical assistance to project teams and undertake technical project roles when required, supporting the roll-out of new applications and solutions.
  • Full Knowledge industry standard computer graphics software (Adobe Creative suite / CorelDRAW Graphics) will be an added advantage.
  • Full knowledge of Server administration and hands on software and Hardware Maintenance

 Qualifications

  • Grade 12 Full Certificate
  • Certification in Computer Graphics (Adobe Creative Suite) will be an added advantage
  • Diploma or Degree in Information Technology or related field
  • 2-3Years Experience.
  • Valid Drivers License

3. Position: PARTS SALES EXECUTIVE

Location: Kitwe

Responsibilities

  • Market and Sell products by establishing contact and developing relationships with   prospects/customers
  • Undertake new business development initiatives.
  • Recommend solutions to customers and prospects (Customer Relationship Management).
  • Ensure continuous customer liaison (Key Account Management).
  • Maintains relationships with clients by providing support, information and guidance from throughout the sales process and after sales
  • Researches the market and recommends new opportunities (Gathering Marketing Intelligence).
  • Identifies market trends/developments, and conveys the information to senior managers.
  • Compiling weekly reports. Attain Full product knowledge by studying characteristics, capabilities, and features.
  • Qualify prospective buyers by understanding their requirements, interests and matching these interests to various products.

Qualifications

  • Grade 12 certificate
  • Diploma in Warehouse or Certificate in Automotive or equivalent required
  • At least two years of experience in an automotive or truck parts warehouse, repair center, dealership, or similar facility highly preferred.
  • Marketing certificate will be an added advantage.
  • Valid Drivers License

4. Position: ASSISTANT HR

Location: Kitwe

Responsibilities

  • Assist with day to day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
  • Coordinate HR projects (meetings, training, surveys etc) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations.
  • Communicate with public services when necessary • Properly handle complaints and grievance procedures
  • Coordinate communication with candidates and schedule interviews
  • Conduct initial orientation to newly hired employees
  • Advise on the operation of industrial agreements
  • Conduct all other industrial relations issues.
  • Maintaining all employee files.
  • Develop and administer policies on different employee classifications and wage structures.
  • Maintain or assist in developing good relationships between employers and employees.
  • Conduct research relating to industrial relations, such as how changes in work practices affect productivity.

Qualifications:

  • Full Grade 12 Certificate
  • Minimum Diploma in HR, management, or a related field.
  • At least 2 years of experience as a Human Resource Assistant.
  • Must be a member of Zambia Institute of Human Resource Management (ZIHRM).
  • Valid Drivers License.

5. Position: ACCOUNTS CLERK

Location: Kitwe

Responsibilities

  • Provide accounting and clerical support to the accounting department
    Type accurately, prepare and maintain accounting documents and records
  • Prepare bank deposits, general ledger postings and statements
  • Reconcile accounts in a timely manner
  • Daily enter key data of financial transactions in database
  • Provide assistance and support to company personnel
  • Research, track and restore accounting or documentation problems and discrepancies
  • Inform management and compile reports/summaries on activity areas
  • Function in accordance with established standards, procedures and applicable laws
  • Constantly update job knowledge

Qualifications

  • Grade 12 full certificate
  • Diploma in accounting or its equivalent
  • Valid driver’s license
  • 2 years experience
  • Knowledge in Sage Accounting Software will be an added advantage

6. Position: AFTER SALESPERSON

Location: Kitwe

 Responsibilities

  • Lead and monitor after sales activities to achieve set objectives and targets on all key customers, maintain a database of all special events.
  • Maintain contact with all clients to obtain customer feedback regarding product/service quality. Customer feedback form to be completed before release of a vehicle.
  • Follow-up call to every customer within a week to check on performance, assist clients in resolving issues and complaints concerning service delivery.
  • Build and establish a good work relationship with clients to facilitate increased patronage and revenue.
  • 80% retention on all clients on our database.
  • Organize promotional and marketing campaigns to create awareness and product publicity via panel van utilization and distribution of company products to clients weekly.
  • On all key customers, maintain a database of all special events.
  • Maintain contact with all clients to obtain customer feedback regarding product/service quality.
  • Customer feedback form to be completed before release of a vehicle.
  • 100% retention on all clients on our database.
  • Organize promotional and marketing campaigns to create awareness and product publicity utilization and distribution

Qualifications

  • First Degree in Business, Marketing, or related field experience
  • Minimum experience required to carry out the above Functions
  • 2 years’ experience in Motor Industry
  • Must have a valid driver’s license

7. Position: PARTS PICKER

Location: Kitwe

Responsibilities

Duties and Responsibilities

  • Oversees computerized parts catalog system and maintains a running inventory of regular and special-order parts and supplies.
  • Sorts, places materials or items on racks, shelves, or in bins according to predetermined sequence, like size, type, style, color, or product code, work order.
  • Fills requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to production workers or assembly line
  • Packages individual parts orders for courier shipments. Completes and processes shipment documents and processes for courier pick-up using computer.
  • Dispenses parts to service mechanics.
  • Identifies optimum sources for replacement parts and assemblies.
  • Purchases standard items.
  • Receives and inspects incoming shipments for correct quantity and quality of materials.
  • Processes invoices for payments and maintains proper records.
  • Obtains quotes on major expenditures and obtains approval for nonroutine purchases.
  • Maintains knowledge of pricing, changes in parts, and technical service bulletins through collaboration with sales and other company staff.
  • Proficient with Microsoft Office Suite or related software.

· Qualifications 

  • Grade 12 certificate
  • Diploma in Warehouse  or  Certificate in Automotive or equivalent required.
  • At least two years of experience in an automotive or truck parts warehouse, repair center, dealership, or similar facility highly preferred.

Interested Candidate to send their CV’s  to [email protected]

Deadline is 31st January, 2024.


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