Shop Assistant

  • Full Time
  • Lusaka, Zambia
  • to be advised / Month
  • Applications have closed

Website Umoyo

Umoyo is searching for a proactive and charismatic Retail Shop Assistant based in Lusaka to join the Lusaka team. The ideal candidate should possess honesty, a strong team spirit, friendliness, the ability to build relationships, and the capability to provide a genuine retail customer experience, as these qualities are crucial for this role.

Job Responsibilities and Duties:

  • Provide professional assistance to guests by attentively listening to their needs and requests, and offering recommendations for alternative products.
  • Go the extra mile to ensure that guests receive the products they requested. If a product is not available in the shop, make arrangements with the warehouse, consult fellow shop Team leaders, and follow up with guests via phone, text, or WhatsApp.
  • Maintain the cleanliness of the shop by sweeping and mopping the floors daily.
  • Dust all shelves and products daily to ensure a clean and organized presentation.
  • Creatively display products in a neat and appealing manner, requiring a touch of creativity to provide eye-catching displays.
  • Keep records in the shop up to date and organized.


  • Must have a Degree and must be of high integrity.
  • Must be between 23 and 27 years old.
  • Customer care training will be an added advantage.
  • This job requires someone who enjoys being on their feet, talking to clients and has the ability to multitask.

Interested candidates to send their applications, updated CV, scanned copies of certificates and certified copy of NRC using the provided link.

Only Shortlisted candidates will be contacted.

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