Credit Recovery Officer

  • Full Time
  • Lusaka, Zambia
  • Competitive ZMW / Month
  • Applications have closed

Website United Bank for Africa (Z) Ltd

Essential Information:

To supervise recovery and remedial activities in the bank.

Reporting Relationships:

Functionally reports to the Chief Credit Officer

Job Duties:

  • Drive  Loan Recovery efforts in the Bank
  • Management of day to day excesses and arrears and to work closely with branches, RMs and ROs to  follow up on defaulting customers
  • Review restructuring of problem loans
  • Supervise and implement workout arrangement
  • Review repayment proposals
  • Review management report to refocus recovery drive
  • Achieve recovery target in line with advised budget
  • Manage relationship with debtor customers e.g. request for interest concession/waivers, write off request, restructuring of accounts etc
  • Supervise appropriate restructuring strategies for each classified name
  • Review of Memorandum and Non- performing loan data base
  • Ensure restructuring of non-performing loan into performing status
  • Early resolution of problem loans and fraud related accounts
  • Liaison with external stakeholders – Attorneys and external debt collectors

Key Performance Indicators:

  • Net Recoveries Vs Budget
  • Efficiency of loan recovery effort (cost of recovery as a % of remedial loan balance recovered)
  • Proficiency on coordinating the restructuring and workout of problem loans
  • Effectiveness in managing the activities of Remedial Management
  • Collections made on restructured accounts
  • Effectiveness at executing scheduled and adhoc assignments

Skills:

  • Good customer relation
  • Knowledge of local recovery function
  • Good communication & effective reporting skills
  • Knowledge of credit processes and procedures
  • Basic banking operations knowledge
  • Good negotiating skills
  • Good understanding of business/working capital cycles.
  • Numerate/qualitative Aptitude
  • Creativity/Responsiveness

Job Requirements & Knowledge:

  • General branch operations
  • Risk Management/Credit Analysis
  • Debt Recovery & Remedial Management
  • Loan documentation
  • Collateral Documentation & perfection process
  • Knowledge on the legal aspects of banking
  • Basic knowledge of litigation

Application requirements:

  • Grade 12 certificate with 5 Credits or better inclusive English and Mathematics
  • A good first degree with credit or better in a relevant discipline
  • 4 years banking experience with 2 years in Risk Management and 1 year in Remedial Management functions

To Apply:

United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising of detailed Curriculum Vitae, G12, Degree and other copies of professional qualifications to [email protected] by 5th October, 2024.

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