Key Account Manager – Fleet Customers

  • Full Time
  • Lusaka, Zambia
  • Negotiable K / Month
  • Applications have closed

Uno Energy

Purpose

UNO Energy seeks to hire an Account Manager to create long-term, trusting relationships with our fleet customers. The incumbent will be responsible for business development, recruitment and management of new & existing customers, customer service and achieving the set sales targets.

Key responsibilities

  • Oversee a portfolio of assigned customers and develop new business from existing clients ensuring to derive maximum value from existing business
  • Focus on LSD and Petrol Sales through large nos. of Fleet by making strategic tie ups.
  • Focus on cross sales for Lubricants, Tyres, Battery apart from regular Fuel sales with new and existing Fleet customers.
  • Build and maintain effective relationship with key and potential clients, interacting with business partners and provide expert knowledge and support to ensure operational excellence and standard application of operating standards.
  • Participate in negotiations with existing and potential fleet clients, drafts and manage the contracts.
  • Drive sales performance through implementation of sales and marketing initiatives to achieve targets
  • Manage Lubricants, Fuel and LPG supply chain interface.
  • Plan and deliver the plan including income, cash flow, acceptable loss percentage and other financial and non-financial targets among other key duties
  • Monitor key accounts performance trends and determine appropriate actions to address any issues to optimize the business.
  • Ensure compliance to credit policy by clients
  • Provide professional advisory services to clients ensuring that the Company‚Äôs corporate image is maintained.
  • Provide the Company with marketing/sales intelligence related to own area of responsibility and help the Company performance
  • Key player in budgeting and sales volume planning, tracking and reporting, compile relevant reports for management use
  • Understand the market and competitor positioning in the Zambian market and keep updated records of market size

Education, Experience and Skills Requirements

  • University Degree in Engineering, Marketing or Business Administration or equivalent,
  • Must have a Grade 12 School Certificate
  • Extensive working experience in similar roles at sales management level in a highly competitive sales environment, of which oil/petroleum are preferred
  • Excellent multiple stake holders & customer Relationship Management (CRM), with ability to establish adequate personal and professional relationships
  • Must have a proven track record in key account management and retail business for both fuel and non-fuel business.
  • Should possess high level of analytical, negotiation, communication, interpersonal and entrepreneurial skills.
  • Must be Computer literate and knowledgeable in usage of Microsoft office application packages, experience with Tally will be an added advantage
  • Ability to work under pressure, independently and in a team
  • Customer Service Oriented.

Women that meet the above criteria are encouraged to apply


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