Human Resource Officer

  • Contract
  • Kabwe, Zambia
  • Applications have closed

Website Urban Bliss Hotel

Hotel and Conference Centre

About Urban Bliss hotel

Urban Bliss Hotel aims to reward a good life by providing our guests with the most compelling and unique hospitality experience possible. Situated in Kabwe, the Hotel seeks to redefine relaxed luxury through its unique setting and serene environment.

Scope of work

  • Development and implementation of HR systems and processes
  • Develop and update HR policies and educate all team members on any changes
  • Keep abreast of any changes in Zambian labour laws
  • Facilitate performance appraisals for team members
  • Draft and review employment contracts to ensure legal compliance (Contract management)
  • Support the management of disciplinary and grievance issues accordance with the company employee manual and HR policies
  • Develop training and development programs
  • Demonstrates professional competence; contributes significantly to all staff members
  • Manage attendance and leave days for all team members
  • Be actively involved and manage the hiring process
  • Create and implement effective on-boarding plans
  • Facilitate payroll processing and employee compensation
  • Maintain employee records according to policy and legal requirements

Qualifications and Experience

  • Full grade twelve (12) certificate
  • Member of the Zambia Institute of Human Resource Management
  • At least 5 years proven hands-on experience in Human resource management preferably in hotel industry
  • Must have University degree in Human Resource Management, Business Administration, Public Administration or related field.
  • Understanding of labour laws and disciplinary procedures
  • Proficient in MS Office packages
  • Outstanding organizational and time-management abilities
  • Excellent communication and interpersonal skills
  • Problem-solving and decision-making aptitude
  • Strong ethics and reliability


  • Good knowledge of digital skills and the ability to apply them in a hotel environment
  • Self-motivated, proactive, detail-oriented, mature, professional team player, who is a strong communicator, with good interpersonal skills
  • Proven ability to effectively manage a team of more than 50 employees
  • Can work with minimal guidance and supervision

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