Retail Store Manager

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

WISE SPACES INVESTMENT COMPANY LTD

STORE MANAGER JOB DESCRIPTION

A Store Manager is a professional who is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. Their duties include motivating sales teams with great customer service as well as developing business strategies that will help them achieve success in a competitive marketplace.

We are looking for a results driven retail Store Manager to be responsible for the overall store management.

The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.

Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management. Store Manager responsibilities may include supervising assistant store managers.

The goal is to manage our store in ways that boost revenues and develop the business.

RESPONSIBILITIES

  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits etc.
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances etc.)
  • Be a shining example of well behavior and high performance
  • Keep abreast of market trends to determine the need for improvements in the store
  • Ensure the store fulfils all legal health and safety guidelines
  • Additional store manager duties as needed

REQUIREMENTS AND SKILLS

  • Proven successful experience as a retail Store Manager
  • Powerful leading skills and business orientation
  • Knowledge of retail management best practices
  • Commercial awareness
  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills
  • BS degree / Diploma in Business Administration or relevant field

CONTACT NUMBER : 0972 -908834


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