Multiple Positions

YWCA

The Young Women’s Christian Association of Zambia is a Non-Governmental, non-profitable Organization dedicated to the promotion of Human Rights for the empowerment of the community especially women and children for a better society.

YWCA’s mission is to empower and protect women, youth and children through right’s-based approaches and transformative leadership to attain a just society”.

YWCA envisions a safe and gender-sensitive Zambia with equitable opportunities for Women, Youth, and Children.

Brief Project Background – Improving and Sustaining the Gains for HIV/AIDS and Tuberculosis project.

The YWCA, working with the Churches Health Association of Zambia (CHAZ) and Expanded Church Response with financial support from the Global Fund is implementing a project with a primary focus on adolescents including persons with disabilities (PWDs) focusing on interventions aimed at enhancing HIV prevention, communication, information and creating demand for Adolescent Girls and Young Women (AGYWs) in Chibombo and Chisamba districts of Central Province which are high incidence districts. In addition to this, implementation of the project will also include management of a temporal house of safety for Gender Based Violence survivors in Namwala district. The YWCA therefore invites applications from suitably qualified persons for the following positions to be stationed in Namwala district.

1. SECURITY GUARD –x 2

Reporting to: Shelter Manager
Location: Namwala

Roles and Responsibilities;

  • Ensure YWCA property and individual property is protected.
  • No unauthorized entry into the shelter
  • Ensure that all records and registers for security inquiries are updated, visitors and drivers sign the log book, and ensure the log book is kept properly and secure.
  • Coordinate and communicate effectively to the Shelter Manager on all matters related to theft and emergencies reported
  • Report immediately all incidents that occur during day or night shifts to the Shelter Manager.
  • Performs any other duties as assigned by the supervisor from time to time.

Desired Qualifications and competences:

  • Grade 12 Certificate
  • At least three (3) years of experience working in a related field
  • Experience in working with CSOs/NGOs
  • Fluency in written and spoken English and local languages widely spoken in the district of assignment
  • Experience working for an international non-government organization is an advantage
  • Ability to work collaboratively as part of a team
  • High level of integrity and confidentiality

2. Shelter cleaner –x 1

Reporting to: Shelter Manager
Location: Namwala

Roles and responsibility

  • Performing a variety of cleaning activities such as sweeping, mopping, dusting, polishing, and washing.
  • Perform all housekeeping duties assigned by the Shelter Manager i.e. sweeping, cleaning, and washing beddings of the shelter.
  • Keep all areas clean and tidy at all times, including but not limited to mopping floors, dusting surfaces, vacuuming carpets, cleaning windows, and washing dishes
  • Organize storage areas such as closets and cupboards, keeping them neat and free of clutter
  • Prepare meals as directed, by the shelter manager and other instructions to the latter
  • Stocktaking of food at the Shelter
  • Serve food and drinks to shelter clients in a professional and courteous manner
  • Handle all cleaning supplies and equipment with extreme caution, using only as directed and never mixing different products together
  • Report any maintenance or repair needs to the Shelter Manager immediately
  • Respect the privacy of our clients and maintain strict confidentiality regarding the Shelter’s affairs
  • Performs any other duties as assigned by the supervisor from time to time.

Desired Qualifications and competencies :

  • Grade Twelve Certificate
  • Qualification in hospitality is an added advantage.
  • Experience in working with CSOs/NGOs
  • Fluency in spoken English and a local language widely spoken in the district of assignment
  • Ability to work collaboratively as part of a team
  • High level of integrity and confidentiality

3. Shelter Counselors –x 2

Reporting to: Shelter Manager
Location: Namwala

Roles and responsibility

  • Provide 24-hour psychosocial counseling to shelter clients
  • Administration of drugs to clients
  • Accompany client to clinics, court, social welfare department, police stations and other stakeholders as may be required
  • Check on client’s welfare on a daily basis and record the mood of each client daily.
  • Handovers of client daily observation report.
  • Do not cause harm to any client.
  • Ensure that clients do not harm each other.
  • Provide routine counseling for each client as and when needed.
  • Ensure that clients are kept active in the shelter by engaging them in various activities.
  • Ensure that all clients have their accessories securely kept upon entry into the shelter and given back upon discharge from the shelter
  • Abide by the Code of Conduct and ethics of counselling provided by the organization.
  • Performs any other duties as assigned by the supervisor from time to time.

Desired Qualifications:

  • Diploma in Psychosocial Counselling – Degree will be an added advantage
  • Practical experience in Gender, human rights and development contexts
  • At least three (3) years of experience working in a related field
  • Experience in working with CSOs/NGOs
  • Fluency in written and spoken English and a local language widely spoken in the district of assignment
  • Experience working for an international non-government organization is an advantage
  • Ability to work collaboratively as part of a team
  • A strong candidate able to meet planned objectives and targets
  • High level of integrity and confidentiality

4. Shelter Manager –x 1

Reporting to: Project Officer
Location: Namwala

Roles and responsibility

  • Supervise the shelter staff to deliver consistent and high-quality shelter services.
  • Provide services that are high quality, consistent, and in accordance with the YWCA Shelter House mission, vision, and values.
  • Manage client records, files, and reports to ensure accuracy, confidentiality, and security of files.
  • Oversee and maintain the daily operations of the shelter.
  • Work with a team of House Managers to ensure all emergency and housing programs are working together to achieve high-level outcomes.
  • Ensure a trauma-informed workplace is achieved and maintained demonstrating a balance of kindness, competence and care toward self, others with whom we work, and those for whom we provide care.
  • Write monthly statistical reports and submit to the Programmes Manager
  • Facilitate discharge of shelter clients in liaison with the Programmes Manager, Police, Social Welfare, Immigration and other interested stakeholders.
  • Follow up on the cases with the referring institution/ NGO
  • Accompany clients to courts, Hospitals, Police stations and any other places as may be dictated by the cases

Desired Qualifications:

  • Degree in development studies or other social sciences, a degree in Gender Studies will be desirable
  • Diploma in psychosocial counselling is a must , a degree will be an added advantage
  • Practical experience in Gender, human rights and development contexts
  • At least three (3) years of experience working in a related field
  • Experience in working with CSOs/NGOs
  • Fluency in written and spoken English
  • Experience working for an international non-government organization is an advantage
  • Ability to work collaboratively as part of a team
  • A strong candidate able to meet planned objectives and targets
  • High level of integrity and confidentiality

YWCA has a zero-tolerance approach to conduct such as fraud, sexual exploitation, abuse, sexual harassment, abuse of authority, and discrimination. The shortlisted candidates will be expected to adhere to YWCA’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties.

SUBMISSIONS AND CLOSING DATE

Please submit your application letter, academic qualifications and curriculum vitae to [email protected].

Suitably qualified candidates are invited to apply; however only short-listed candidates will be contacted.

Female candidates are highly encouraged to apply.
Priority will be given to applicants based in Namwala district.

The closing date for application is 14th July 2024.


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