Consultant

Role Summary:

Zambian Home Loan is seeking to engage an experienced Project Manager/Consultant to lead the development and launch an online application loan product. This role will involve overseeing a six-month end-to-end process of product development, from conceptualization to execution, while ensuring the selected system provider aligns with the product’s technical, operational, and business requirements.

Key Responsibilities:

1. System requirements:

• Purpose built system with tech-enabled functions.
• Top tech platform that provides good user-experience for customers signing up and the ability to request for further loans.
• Web-based portal extended to mobile app as ZHL scales
• Built-in credit scorecard functionality
• Whitelist functionality for targeting company employees
• Ability to require company email address as proof of identity with 2-factor authentication.
• KYC portal which can integrate to 3rd party “realness” service providers.
• Ability to load customer debit cards as additional repayment security
• 3rd party integrations configurable as ZHL grows
• Auto-document generation and e-signing functionality
• Client statements, reminders automated.

2. System Provider Vetting:

• Conduct a thorough evaluation of potential system providers for the Unsecured product.
• Assess technical capabilities, scalability, security protocols, and alignment with product needs.
• Work closely with the provider to ensure the system integration is seamless and meets the product’s specifications.
• Perform ongoing evaluations to ensure the provider continues to meet the company’s needs.

3. Post-Launch Monitoring & Optimization:

• Identify, assess, and mitigate risks throughout the project lifecycle.
• Proactively solve issues and remove roadblocks to ensure delivery timely.
• Implement management strategies as necessary.
• Oversee the product’s performance after launch, ensuring it meets KPIs.
• Gather feedback, analyze performance metrics, and suggest improvements.
• Collaborate with teams for ongoing optimization and updates.

Qualifications:

• Proven experience as a Project Manager or Consultant in product development in the financial and technology sectors.
• Expertise in managing complex projects with multiple stakeholders and tight timelines.
• Strong experience in system provider evaluation, vendor management, and contract negotiation.
• Excellent communication, organizational, and leadership skills.
• Strong problem-solving abilities and attention to detail.
• Knowledge of regulatory compliance and industry standards for product development.

Please send profiles to [email protected] by Tuesday 8 April 2025