Human Resource Officer


Nobody Delivers I.T Better


Responsible and involved in a range of activities required by the organization. These cover areas such as working practices, recruitment, pay, conditions of employment, negotiation with external work-related agencies, and equality and diversity.


The Human Resource Officer is responsible to the Finance & Administration Manager.

Staff coached

All staff under the Administration unit


  • Working closely with departments in a consultancy role
  • Promoting equality and diversity as a part of the culture of the organization
  • Liaising with and counseling staff on any problems they may have either at work or personally
  • Recruiting staff- this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, helping in shortlisting, interviews, selecting candidates, and conducting reference checks
  • Providing assistance with writing job descriptions and ensuring accurate job descriptions are in place
  • Advising on pay and other remuneration issues including promotion and benefits
  • Undertaking regular salary reviews
  • Maintaining employee records
  • Interpreting and advising on employment law
  • Dealing with grievances and implementing disciplinary procedures
  • Providing advice and recommendations on disciplinary actions
  • Developing with line managers HR planning strategies that consider immediate and long-term staff requirements
  • Planning and sometimes delivering, staff training sessions, workshops, and activities, including inductions for new staff
  • Analyzing training needs and development opportunities in conjunction with departmental managers
  • Overseeing employee services such as health and safety and social facilities
  • Providing advice and assistance when conducting and reviewing staff performance evaluations with line managers
  • Monitoring staff performance and daily attendance activities
  • Monitoring scheduled absences such as holidays or travel and coordinating actions to ensure that staff absence has been adequately covered to ensure continuity of services
  • Conducting interviews
  • Any other duties as assigned by Finance & Administration Manager

Knowledge, skills, and attributes

  • Knowledge of performance review methods and techniques
  • Understanding of relevant legislation, policies, and procedures
  • Basic Counselling, Team building, and problem-solving skills
  • Effective communication skills
  • Team Building Skills
  • Negotiation skills
  • Stress Management Skills
  • Computer skills including operating spreadsheets and word processing
  • Ability to prepare reports, proposals, policies, and procedures
  • Ability to maintain confidentiality, use sound judgment, and perform independently
  • Ability to work with minimum supervision
  • Cultural awareness and sensitivity
  • Dynamic and pleasant personality with initiative
  • Maintain a standard of conduct and respect
  • Consistency and Fairness
  • Must demonstrate sound work ethics
  • Self-motivated and able to work with minimum supervision


  • Degree/Diploma in Human Resource Management
  • Must be a member of the Zambia Institute of Human Resource Management (ZIHRM)

Interested candidates should send their applications and CV to Email: [email protected]

Closing date: 30th November  2022

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