Mutano Investments Limited
Role Purpose: Sports Café Manager
Reporting to the Director, the Café Manager will be responsible for overseeing the daily operations of the café ensuring a positive customer experience, and managing staff and resources efficiently.
Key Accountabilities:
- Staff Management: Hire, train and supervise staff; manage shifts and payroll, coaching, discipline of staff, including bartenders, servers and kitchen personnel.
- Customer Service: Ensure high standards and deal with all customer complaints
- Manage the Restaurant and the Bar: Menu preparations, costing, pricing, cocktail development, and managing beverages
- Inventory Management: Order and manage inventory of food, beverages, and ensuring proper stock levels and minimizing waste
- Financial Management: Prepare budgets, monitor expenses and performance of the business including sales and profits
- Marketing and Promotions: Develop and create market strategies that will attract customers
- Compliance: Ensure that all business licenses are up to date; compliance with all health and safety regulations
- Facility Management: Safeguard and maintain all company assets; ensure cleanliness and an inviting atmosphere
- Event Coordination: Plan and organize special events
- Reporting: Provide accurate reports including records of sales, inventory, employee performance etc.
Qualifications and Experience:
- Full Grade 12 Certificate with Diploma in Food Production, hospitality, business administration or related field
- Degree in relevant field will be an added advantage
- At least three (3) years of proven management experience in the hospitality industry
- Excellent organizational and time management skills
- Effective Communication Skills
- Exceptional Customer Service Skills
- Strong business acumen and problem solving skills
- Leadership skills with ability to lead and motivate a team
- Knowledge of beverages – familiarity with different types of alcoholic and non-alcoholic beverages and food service.
SUBMISSION OF APPLICATIONS
Interested persons should send their applications, copies of their qualifications and a detailed curriculum vitae with two traceable referees, one of whom should have been a direct supervisor to the Recruiter: [email protected] and copy [email protected] not later than 08th March 2025.