Website Hitachi Construction Machinery Zambia Co. Ltd.
Reliable Solutions
Purpose of the role:
To provide administrative support to the Service Manager by ensuring documentation of quotes, projects and invoicing in the service department is in line with the company goals and procedures.
Reports to: Assembly Manager/Site Manager
Branch: Kansanshi
Duration: One (1) Year
Key Duties and Responsibilities:
The Site Service Administrator will be required to perform the following tasks:
Quality Assurance and Administration
- Request from customers received and project opened;
- Ensure factors from the technician to do a quotation received;
- Ensure signed order from customers invoiced;
- Ensure invoiced job to the Service Manager submitted for closing;
- Ensure closed job for future use and references filed.
Support and Safety Assurance
- Receipt the buyout components repaired other companies;
- Health and Safety standards, regulations and procedures adhered to at all times;
- Correct PPE worn at all times;
- Daily assessments to ensure good housekeeping.
Customer relations
- Maintain and enhance Customer relations;
- Quotes from Re-man plant in Lusaka forwarded to customers;
- Queries resolved quickly and effectively;
- Ensure customers are satisfied.
Administration
- Process job requests
- Approved quotes from transporters collected and given an order.
Qualifications & Experience
- Grade 12 Certificate.
- Diploma in Administration and Business Studies.
- Three (3) years administrative experience in a similar industry.
Job Specific Competencies
- Proficient in computer (Excel, word and power point).
- Good interpersonal and communication skills.
- High degree of accuracy and attention to detail.
- Team Leadership.
If you meet the requirements for this job, email your detailed C.V, certified copies of certificates and cover letter in a single document to [email protected], or send your application to:
The Human Resource Manager,
Hitachi Construction Machinery Zambia, Co. Ltd.
KK International Airport Road, Plot 2350/M
P.O. Box 30182, Lusaka.
The closing date for applicants is Monday 6th March, 2023. Only shortlisted candidates will be contacted.