Technical Manager - Security Systems Operations

Company Overview

We are seeking an experienced Technical Manager to oversee all technical operations for our security systems company. Our organisation specialises in comprehensive security solutions, including installation, maintenance, and monitoring of surveillance systems, access control mechanisms, and alarm systems across commercial and residential sectors.

Position Overview

The Technical Manager will be responsible for leading and managing all technical aspects of our security operations, with particular emphasis on control room management and field installation oversight. This role requires a blend of technical expertise, operational leadership, and team management skills.

Key Responsibilities

Technical Operations Management

Oversee the end-to-end technical operations of security systems installations
Manage surveillance system deployments including camera positioning, network configuration, and recording systems
Supervise access control system implementations, including card readers, biometric scanners, and entry management systems
Coordinate alarm system installations and maintenance across various client sites
Ensure all technical installations meet industry standards and client specifications

Control Room Management

Direct daily operations of the security control room facility
Manage monitoring staff and ensure 24/7 operational coverage
Oversee alarm response protocols and emergency procedures
Maintain control room equipment including monitoring stations, communication systems, and recording devices
Implement and enforce security protocols for real-time incident response

Team Leadership

Lead and mentor technical staff, including installation technicians, system integrators, and control room operators
Develop training programs to enhance team technical capabilities
Conduct performance evaluations and provide professional development guidance
Coordinate between field teams and control room operations

Quality Assurance & Compliance

Ensure all installations comply with relevant security standards and regulations
Implement quality control measures for all technical work
Conduct regular system audits and performance assessments
Maintain documentation of all technical procedures and system configurations

Required Qualifications

Bachelor's degree in Electrical Engineering, Computer Science, or related technical field
Minimum 5 years of experience in security systems operations
Proven experience managing control room operations
In-depth knowledge of surveillance systems (CCTV/IP cameras, NVR/DVR systems)
Expertise in access control systems and integration
Strong understanding of alarm systems and monitoring protocols
Experience with security system networking and infrastructure
Leadership experience managing technical teams
Knowledge of security industry standards and best practices

Preferred Qualifications

Professional security certifications (CPP, PSP, or similar)
Security Control Room Management
Experience with integrated security management platforms
Knowledge of cybersecurity principles as applied to physical security systems
Project management experience
Understanding of commercial building systems and infrastructure
Clean Driver's License

WOMEN ARE ENCOURAGED TO APPLY

CLICKASURE TECHNOLOGIES LIMITED

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