Location: Ndola, Zambia

Reports to: Managing Director / Senior Management

Job Purpose

The HR Lead will oversee and manage all human resources functions, ensuring that the company attracts, develops, motivates, and retains the best talent. The position requires a strong understanding of HR practices and Zambian labor law, with preference given to candidates who have prior experience working in the logistics or transportation industry. The HR Lead will serve as a trusted advisor to management, a support system for employees, and a driver of HR processes that align with the company’s strategic objectives.

Key Responsibilities

Talent Acquisition & Recruitment:
Manage end-to-end recruitment processes, including advertising, shortlisting, interviewing, and onboarding.
Develop and maintain a pipeline of qualified candidates, with focus on logistics-related roles.
Employee Relations:
Serve as the main point of contact for staff grievances, conflict resolution, and employee engagement initiatives.
Ensure effective communication between management and employees.
Performance Management:
Drive performance review cycles and support managers in setting KPIs and development plans.
Monitor performance improvement plans where necessary.
Compliance & Policy Management:
Ensure compliance with Zambian labor laws, company policies, and health & safety standards.
Draft, review, and implement HR policies and procedures.
Training & Development:
Identify training needs and coordinate capacity-building initiatives.
Promote continuous learning and professional growth across departments.
Compensation & Benefits:
Work with Finance to administer payroll, leave management, and statutory deductions.
Recommend improvements to compensation and benefits structures.
Organizational Culture & Employee Engagement:
Champion company values and initiatives that promote a positive workplace culture.
Lead staff welfare activities and engagement programs.
HR Systems & Reporting:
Maintain accurate employee records and HRIS systems.
Prepare HR reports for management, highlighting workforce trends and recommendations.

Qualifications & Experience

Bachelor’s degree in Human Resource Management, Business Administration, or related field (Master’s degree is an advantage).
Minimum 5 years of progressive HR experience, at least 2 years in a leadership/HR supervisory role.
Strong preference for candidates with HR experience in a logistics, supply chain, or transport company.
Good knowledge of Zambian labor laws and HR best practices.
Proficiency in HRIS systems and Microsoft Office Suite.
Excellent communication, problem-solving, and people management skills.

Core Competencies

Strong leadership and interpersonal skills.
Ability to balance employee needs with organizational objectives.
High level of integrity, confidentiality, and professionalism.
Strong organizational and decision-making abilities.
Results-oriented with the ability to work under pressure in a fast-paced environment.

ConnexAfrica Zambia Limited

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