KEY RESPONSIBILITIES

Sales & Business Development

Develop and implement sales strategies to increase hotel revenue and occupancy.

Identify and pursue new corporate, leisure, government, NGO, diplomatic and institutional clients.

Generate new business leads through networking, cold calling, referrals, visits and other sales initiatives.

Promote hotel rooms, conferences, meetings, banqueting, restaurant services, events and other hotel facilities.

Prepare quotations, proposals and sales presentations for prospective clients.

Conduct regular sales calls and client visits within Lusaka and surrounding areas.

Develop strategic partnerships with travel agents, tour operators, event planners and corporate organisations.

Follow up on leads, enquiries, quotations and proposals and convert opportunities into confirmed business.

Client Relationship Management

Build and maintain strong relationships with existing and prospective clients.

Understand client requirements and provide suitable hotel solutions.

Maintain regular communication with key accounts to encourage repeat business.

Handle client enquiries professionally and ensure timely responses.

Gather client feedback and communicate relevant issues to management.

Marketing & Promotion

Support the development and execution of hotel marketing campaigns.

Promote Grand Savoy Hotel through corporate networking, social media, email marketing, events and other appropriate channels.

Identify opportunities for partnerships, promotions and corporate packages.

Assist in preparing marketing materials, presentations and promotional content.

Monitor competitor activities, market trends and customer preferences and provide reports to management.

Sales Administration & Reporting

Maintain an up-to-date database of clients, prospects and business contacts.

Maintain accurate records of sales calls, leads, proposals and conversions.

Prepare weekly and monthly sales activity reports.

Track sales targets, revenue opportunities and business development activities.

Work closely with the reservations, front office, food & beverage and events teams to ensure smooth delivery of client requirements.

Sellected candidate must be a holder of bachelors or equivalent in sales and marketing and full member of the marketing association.

Minimum 2 years experience in a similar role in hospitality or tourism and track of sales made.

NOTE: Successiful candidate will initially be enrolled on a fixed term basis with a base and commision, with posibility of becoming a permananent and pensionable under grand savoy hotel.

GRAND SAVOY HOTEL

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