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Job Title: Festival Sales Representative

Contract Duration: 6 Months (Renewable/Project-Based)

Location: All provinces Zambia

A. Ordinary, Premium & VIP Ticket Sales Representatives

Candidates Base Monthly Salary: K2,500 (prorated and performance-based)

Minimum Performance (Monthly Target): 20 tickets

Salary entitlement shall be prorated if the monthly performance falls below the set target.

Commission: 5% of ticket value for every ticket sold above the monthly target of 20 tickets.

B. VVIP & Corporate Ticket Sales Representatives

Candidates Base Monthly Salary: K8,000 (prorated and performance-based)

Minimum Performance (Monthly Target): 12 tickets

Salary entitlement shall be prorated if the monthly performance falls below the set target.

Commission: 5% of ticket value for every ticket sold above the monthly target of 12 tickets

1. Job Purpose

The Sales Representative is responsible for driving ticket sales and promoting the Festival of Stars and related. The role requires direct engagement with customers, effective communication of festival packages, and achieving weekly and monthly sales targets.

2. Key Responsibilities

Sales & Marketing

Promote and sell Festival of Stars tickets to individuals, groups, and organizations.

Achieve a minimum weekly sales target of 5 tickets.

Actively engage in field sales, telemarketing, and digital promotion.

Build and maintain a pipeline of prospective clients.

Customer Engagement

Provide detailed information about festival ticket packages, benefits, and promotions.

Deliver exceptional customer service by addressing inquiries and resolving complaints.

Reporting & Accountability

Maintain accurate daily sales records and submit weekly reports.

Provide feedback on customer preferences, market trends, and competitor activities.

Attend weekly appraisals and performance review sessions.

Teamwork & Representation

Collaborate with other representatives to maximize group sales.

3. Key Performance Indicators (KPIs)

Minimum of 5 tickets sold per week (20 per month).

Consistent submission of sales and performance reports.

Positive customer feedback and low complaint rates.

Active participation in promotions, roadshows, and festival awareness campaigns.

Contribution to achieving overall festival sales targets.

4. Qualifications & Requirements

Minimum of Grade 12 Certificate

Previous sales or marketing experience is desirable but not mandatory.

Strong interpersonal, communication, and negotiation skills.

Self-motivated, target-driven, and able to work under minimal supervision.

Must be available to work evenings, weekends, and public holidays as required for festival promotions.

Ability to use digital tools (WhatsApp, email, social media) for marketing is an advantage.

Performance Clause: Failure to meet minimum weekly sales targets may result in replacement or termination.

Renewal: Contracts may be extended based on project needs and individual performance.

Interested candidates can send their CVs to josaidahmarketing@outlook.com

For more details contact 0974985498/0973579581

Josaidah Marketing and Advertising

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