A Bike Rider (Motorbike Courier) at Katuna Courier Limited is responsible for the timely, safe, and efficient collection and delivery of parcels, documents, and packages to clients. The rider acts as a direct representative of the company, combining navigation skills with strong customer service.

Core Duties & Responsibilities

Package Delivery & Collection: Timely pickup and drop-off of parcels, documents, and customer orders across assigned delivery routes.

Route & Navigation Management: Plan optimal routes using navigation tools (e.g., Google Maps) to ensure prompt delivery and avoid delays.

Vehicle Maintenance: Keep the assigned motorbike clean, in good working condition, and conduct basic routine maintenance checks.

Client Service & Professionalism: Provide courteous, professional service upon delivery, building positive relationships with customers.

Proof of Delivery & Cash Handling: Maintain delivery records, obtain recipient signatures/confirmation, and manage cash collection where applicable (e.g., pay-on-delivery).

Package Handling: Carefully load, unload, and secure parcels to prevent loss or damage during transit.

Qualifications & Key Requirements

Licensing: Valid Motorbike Driving License (Class A) with a clean driving record.

Documentation: National Registration Card (NRC) or valid identity document.

Local Knowledge: Good familiarity with local roads, landmarks, and delivery zones.

Tech Literacy: Smartphone ownership with proficiency in messaging and navigation apps (Google Maps, WhatsApp).

Mechanical Aptitude: Basic knowledge of motorbike mechanics and safety troubleshooting.

Personal Attributes: Punctual, honest, sober-minded, and strong communication skills.

Katuna Courier Limited

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