Join Our Team at Lolebezi Safari Lodge !

Position : Head of Housekeeping

Department : Housekeeping

Reporting : Assistant Camp Manager

Location: Lower Zambezi

Job Purpose

To manage and supervise all housekeeping operations within the lodge to ensure guest rooms, guest areas, and staff areas are maintained to exceptional cleanliness, comfort, and presentation standards, while ensuring efficient use of resources and delivering a high-quality safari guest experience.

Key Responsibilities

Be aware of daily guest movements and ensure the housekeeping team is kept briefed at all times.
Ensure Villas are cleaned as per style, standards policy, and procedures, using a checklist at all times.
Prepare weekly Rosters for the housekeeping department.
Ensure that all front-of-house and public areas are kept clean at all times.
Ensure to follow the Standard Operating Procedures in place for deck treatments, brasso, silvo etc.
Maintain a professional and polite code of conduct when in guests Villas.
Training of junior housekeepers.
Ensure the housekeeping whiteboard is updated regularly so the team is well aware of any information relating to guests and their movements
Ensure guests' laundry is done and returned to the guest within the lodge's standards timeline.
Daily issuing of housekeeping and laundry stocks.
Conduct weekly stock take.
Ensure breakages, missing items, and damages are reported within a timely fashion.
Ensure the housekeeping team maintains hygiene standards at all times i.e clean uniform daily, no body odour, neatly groomed etc
Ensure that all maintenance issues are reported to the maintenance team immediately and followed up.

Requirements and skills

Excellent organizational and team management skills
Stamina to handle the physical demands of the job
Keen attention to detail with excellent follow-through capabilities
Ability to focus intently on ensuring consistent, high-quality personalized service

Qualifications:

Full Grade 12 certificate.
Diploma in Hospitality Management
6+ years of relevant experience is required.

How to Apply:

Eligible and qualified candidates are to submit a cover letter, CV, and relevant qualifications as one document to hrzambia@africanbushcamps.com. The deadline for submission is 27^th March 2026.

Lolebezi Safari Camp

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Head of Housekeeping