We are seeking a dedicated Restaurant Supervisor to play a vital role in coordinating our daily operations and maintaining our high standards of service and quality.

Main Responsibilities

Supervise and coordinate all daily restaurant operations, ensuring smooth transitions between shifts and consistent service delivery.
Uphold and enforce the highest standards of customer service, food quality, and hygiene across all areas of the restaurant.
Participate in the training, scheduling, and active performance monitoring of all front-of-house and back-of-house staff.
Skillfully handle customer complaints and resolve any operational issues quickly and professionally, maintaining a positive dining experience.
Monitor and ensure full compliance with all relevant food safety and health regulations.

Qualifications and Experience

· Full Grade 12 certificate or Equivalent

At least 3 years in a similar supervisory or shift-lead role within the food and beverage industry
Diploma in Hospitality Management or equivalent will be an added advantage
Must currently be based in Ndola or willing to relocate at own cost.

How to apply

Applicants must complete the pre-application form available at this link https://forms.gle/AYeyDV3ERYUXFKQJ9

All Applicants who meet All the minimum Requirements will be invited to submit soft copies of the Application letter, CV, Grade 12 School certificate and relevant Qualifications.

Nawabs Kitchen

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