About the role

QCE is looking for an organised, detail-conscious Junior Operations Assistant to support our Operations Manager. This is a full-time, entry-level trainee role focused on two core areas: coordinating service call-outs and job cards, and tracking procurement and imports. No prior industry experience is required — full training is provided.

Key responsibilities

● Log and track service call-outs and job cards daily, and follow up with technicians

● Enter completed job card data into QCE systems (including the On Key Portal)

● Request supplier pricing and draft purchase orders for approval

● Track procurement and imports, following up with suppliers and transporters

● Check deliveries against invoices/packing lists and keep documentation filed

● Provide general administrative support to the Operations Manager

What we're looking for

● Grade 12 certificate or equivalent (a business admin diploma is a plus, not required)

● Comfortable with Microsoft Excel, email, and WhatsApp for work communication

● Clear written English

● Organised, detail-conscious, and trustworthy with money and information

● Able to work Monday–Friday full days and Saturday mornings (08:00–12:00)

● Desirable: some office/admin experience, and an interest in operations or logistics

Details

● Location: QCE Office, Plot 9066, Katanga Road, Chinika Area, Lusaka

● Employment type: Full-time, entry-level/trainee, with a three-month probation period

● Hours: Monday–Friday full days; Saturday 08:00–12:00

● Salary: [To be confirmed]

Quality Catering Equipment (Zambia) Limited

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