1. PURPOSE OF THE ROLE

The Human Resource Officer is responsible for implementing and managing SAEA’s human resource functions, ensuring compliance with Zambian labour laws, supporting operational teams with effective manpower management, and fostering a disciplined, productive, and compliant workforce across all SAEA business units and project sites.

2. KEY RESPONSIBILITIES

A. Recruitment & Workforce Planning

Coordinate recruitment for head office, branches, and project sites.

Prepare job adverts, shortlist candidates, and coordinate interviews.

Manage onboarding, induction, and deployment of staff.

Maintain updated organisational structure and staff establishment.

Coordinate medicals, background checks, and contract issuance.

B. Employee Relations & Discipline

Implement and enforce company policies, SOPs, and code of conduct.

Handle disciplinary processes in line with the Employment Code Act, No. 3 of 2019.

Prepare disciplinary notices, warnings, and hearing minutes.

Advise management on labour disputes, grievances, and terminations.

Liaise with Legal Counsel where disputes escalate.

C. Payroll Support & Employee Records

Maintain accurate employee records (contracts, NRCs, TPINs, NAPSA, NHIMA).

Support payroll preparation (leave days, overtime, gratuity, terminal benefits).

Track employee attendance, timesheets, and site registers.

Maintain up-to-date leave schedules and balances.

D. Compliance & Labour Law

Ensure compliance with Zambian labour laws and statutory obligations.

Manage NAPSA, NHIMA, Workers’ Compensation submissions and records.

Prepare documentation for labour inspections and audits.

Support redundancy, retrenchment, and severance processes where required.

E. Training & Performance Management

Coordinate staff training, inductions, and toolbox talks.

Maintain training records and certifications (especially for site staff).

Support implementation of performance appraisals and KPIs.

Identify training needs across departments and projects.

F. Health, Safety & Welfare (Support Role)

Support HSE teams on staff welfare, site compliance, and inductions.

Coordinate issuance of PPE records in collaboration with site supervisors.

Manage employee welfare matters (accommodation, grievances, site conditions).

G. Administration & Reporting

Prepare HR monthly reports (headcount, absenteeism, disciplinary cases).

Maintain HR files (physical and digital).

Draft HR letters: contracts, confirmations, warnings, termination notices.

Support mobilisation and demobilisation of project staff.

3. KEY INTERFACES

Managing Director & Directors

Project Managers & Site Supervisors

Finance & Payroll Team

Legal Counsel / Labour Office

External Recruiters & Training Providers

4. REQUIRED QUALIFICATIONS

Bachelor’s Degree in Human Resource Management, Business Administration, or related field

Membership with Zambia Institute of Human Resource Management (ZIHRM) (mandatory or in progress)

5. EXPERIENCE

Minimum 3–5 years HR experience, preferably in:

Engineering / Construction

Mining support services

Plant hire or industrial environments

Strong experience in handling disciplinary matters and labour compliance.

6. REQUIRED SKILLS & COMPETENCIES

Strong knowledge of Zambian labour laws

Excellent documentation and report-writing skills

High level of confidentiality and integrity

Ability to work under pressure in project environments

Strong interpersonal and conflict-resolution skills

Proficient in MS Excel, Word, and HR record systems

7. PERSONAL ATTRIBUTES

Firm but fair

Highly organised and detail-oriented

Professional and ethical

Strong communication skills

Able to engage both management and site-level staff

8. KEY PERFORMANCE INDICATORS (KPIs)

Timely recruitment and mobilisation of staff

Zero labour law compliance breaches

Reduced disciplinary escalation cases

Accurate HR records and payroll inputs

Improved staff discipline and attendance

SAEA

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Human Resource Officer